Client Executive
Job Summary
Being a part of NetApp's Sales team, Enterprise Client Executive is responsible for selling NetApp's Products and Professional Services to new NetApp customers across a range of target Enterprise accounts in Sydney.
Working in conjunction with channel partners, your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling Products and Services. Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions provide support and tools for you to leverage to attain and exceed sales performance goals. You will utilise your excellent relationship building, negotiating, and strong technical skills to be successful in this role.
Job Requirements
You work directly with NetApp’s partners, their customers and your prospects to create sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility that you will be responsible for include:
- Leverage existing industry contacts in order to acquire new customers
- Apply your own proven business development methodology to create sufficient pipeline to be successful
- Identify, source and initiate contact with new prospects
- Manage the sales pipeline to quickly grow prospects into new customers
- Leverage your network in NetApp’s partner ecosystem to identify and create new sales opportunities
- Enhance ongoing communication to maintain high customer satisfaction levels
- Proactively identify and address support issues in a timely manner
- Responsible for the creation, implementation and execution of sales plans
- Regular forecasting and reporting of revenue
- Maintain and demonstrate both a commercial and technical understanding of NetApp’s products and services in order to appeal to a broad customer audience
- Manage RFP responses
- Provide, or facilitate training opportunities for your accounts.
- Identify NetApp customer references that can be utilised when reference selling
Skills and Requirements
- Strong verbal and written communications skills, including presentation skills
- Ability to work collaboratively with employees within department and across functions
- Aptitude for understanding how technology products and solutions solve business problems
- Ability to convey information clearly and provide analysis as needed to help customer make buying decisions
- A “do whatever it takes” approach to winning, coupled with a willingness to proactively engage competitors’ accounts and prospects
- 8 to 15 years of overall experience is preferred with at least 5 years of proven experience in similar new business/acquisition sales roles
- Conversant in the modern Datacenter, Infrastructure & Application trends, coupled with either Cloud, DevOps or Software knowledge and experience
- Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp