Who are we?

Programmed Care is a growing and leading provider of disability services across Australia. We are seeking an energetic, positive, and client focused Care Coordinator to support our business in Perth. Our organisation provides high quality care, support and home services to our clients across a variety of disability, veteran, hospital transition and aged care programs. We are a values’ driven organisation which puts care & empathy at the forefront of everything we do for our staff and clients.

The Role:

The  Care Coordinator will support the clients in our disability business across Western Australia. The successful applicant will work with our disability clients to develop and implement their tailored care plans for the purpose of building capacity, managing the impact of their disability and/or health conditions, improving their health and well-being and providing them with social and community participation opportunities.

Every day will provide a new challenge to the successful candidate in this role, to ensure compliant and high-quality care is always provided to our clients. We are seeking an experienced Coordinator who has a can-do attitude where no task is too small to ensure the Care Team and our clients are successful in achieving their goals.

This role will provide the successful applicant with development opportunities and insight into all aspects of our rapidly growing disability business.

Skills and experience:

• Minimum 3 years’ experience working in the disability sector (particularly the home-care market)

• Mandatory Health or Community Care qualification or commensurate experience (e.g Bachelor of Nursing, Diploma in Community Services)

• Exemplary client relationship management and/or sales skills

• Highly developed verbal and written communication skills

• Strong organisational, problem solving and time-management skills

• Outstanding attention to detail

• Commitment to the Programmed value of care and empathy

• Current drivers’ licence

Key Accountabilities:

• Providing end to end client management & onboarding

• Ensuring all business activities comply with relevant legislation, codes of practice, guidelines and ethical standards.

• Working within the Care Team to ensure all rosters are adequately filled

• Managing support workers to ensure care is of a high standard to both our clients and support workers

• Acting and addressing all client & support worker feedback and concerns to ensure retention levels

• Actively sourcing new referral partners and working on ways to grow our client base

What we offer

• A flexible & inclusive working environment

• Comprehensive Employee Assistance Program for you and your immediate family members

• Novated lease vehicles

• Competitive remuneration

If you are interested in utilising your experience, learning new skills and being a part of a welcoming and rapidly growing organisation, we encourage you to apply today.

So, it's over to you. If you would like to join our team, please APPLY now by providing a cover letter addressing the key accountabilities of the role and your CV.

Our Commitment

Programmed supports a workplace culture of zero harm and encourages this in all that we do.

At Programmed, we’re committed to being a child-safe organisation, and we strive for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed, we encourage you to visit our website.