Customer Service Engineer - MRI
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Then come and join our global team as a Customer Service Engineer working with MRI systems across New South Wales. A mix of training completed locally in Australia and Internationally.
Your role:
- Fulfilling the customer's needs for Preventative Maintenance, updates/upgrades, corrective service and installations in accordance with business contractual obligations
- Timely completion of Service Reports with good liaison with the Customer Care Centre, management, sales, marketing and/or customers.
- Comply with all Environment & Safety policies, and ensure all service escalation procedures and customer requests, complaints and comments are communicated to the relevant department for action
- Maintaining personal knowledge of safety instructions and operational procedures and participate in training courses including 'self-learning', computer based and 'on the job' training.
Your expertise:
- The successful candidate will be technically, or university trained with experience
- Experience in service, maintenance and/or installation activities with electronic equipment
- Be able to work autonomously with a range of different stakeholders
- Current Drivers Licence
- Able to travel across NSW, Interstate and overseas.
Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70
countries. As a leader in medical technology, we constantly push the boundaries
to create better outcomes and experiences for patients, no matter where they
live or what health issues they are facing. Our portfolio is crucial for
clinical decision-making and treatment pathways.
How we work:
When you join Siemens Healthineers, you become one in a global team of
scientists, clinicians, developers, researchers, professionals, and skilled
specialists, who believe in each individual’s potential to contribute with
diverse ideas. We are from different backgrounds, cultures, religions, political
and/or sexual orientations, and work together, to fight the world’s most
threatening diseases and enable access to care, united by one purpose: to
pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
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