Who we are looking for

We have a two-year contract for a full time Business Stream Leader, based in Warrnambool. This position comes with a generous salary of $111,857 to $127,436.90 p.a. plus superannuation.

We want to be innovative in delivering value to our customers and ensure we're servicing their needs more efficiently and effectively. We're currently implementing new business processes and technology for billing, revenue, and customer experience. Our Business Stream Leader will provide guidance, business expertise, leadership and decision making to achieve the objectives of the project.

What you'll be doing

On a day-to-day basis, you'll:

• Support our team to develop and evaluate requests for tender.
• Proactively engage with suppliers who are responsible for delivering various aspects of the project.
• Identify opportunities for improvement of our business process and risk controls.
• Participate in prototyping workshops and conduct business acceptance testing.
• Ensure end-to-end workflows are efficient, documented and drive agreed business outcomes.

What you’ll bring

We’re looking for someone with

• A tertiary qualification in business, technology or similar discipline is highly regarded.
• Prince2 Practitioner Certification or similar.
• Outstanding people skills, a collaborative approach, and the ability to build new relationships and partnerships.
• Experience identifying and implementing a customer experience system, with an understanding of the features and functionality of products.
• Team Leadership, effective communication, influencing skills, and development abilities.

For further details, see the position description available here.

We look forward to hearing from you. if you have any questions, feel free to call Peter Finn (Project Leader - Billing & CRM Project) on 0437 377 330.

What we can offer

Putting people first comes naturally to us, and that includes the people we employ. You’ll have every opportunity to make the most of your talents, broaden your experiences and be rewarded for the great work you do.

You'll be offered a range of great benefits including:

• Workplace flexibility with access to working arrangements such as hybrid work, flexible hours, purchased leave, monthly rostered days off and more.
• An inclusive workplace culture, which embraces diversity and the benefits it brings to the workplace and life.
• A leadership commitment to Zero Harm where the safety and wellbeing of our people and others is paramount.
• A Health & Wellbeing program, to support your physical, mental and financial wellbeing, including our Employee Assistance Program for our people and their immediate families.
• Extensive learning and development opportunities and access to professional development through associations such as CPA, IWC, WSAA, VicWater, and more.

We're an equal opportunity employer. Our commitment to creating and supporting an inclusive culture is reflected in our diverse mix of talented people who are passionate about delivering their best.

We welcome applications from everyone including people with a disability, job seekers of all ages, carers, people from culturally diverse backgrounds, members of the LGBTI+ community, and Aboriginal and Torres Strait Islander people.

We are

• A certified Family Inclusive Workplace
• A Work 180 endorsed employer
• Members of the Diversity Council Australia
• Accredited members of the Health Workplaces Achievement Program

Ready to find out about our employee benefits? Visit Our Careers page and discover more about us.

How you can apply

Applications close: 11:59pm Sunday 28 July 2024

Click APPLY and you will be taken through to the Wannon Water Careers Portal to complete your application. Once there, you will be prompted to answer a few simple questions and upload your cover letter and resume.

As part of your cover letter, please outline how your skills and experience meet the role requirements (as outlined in the position description).