Applications for this job have closed. This page will redirect to the WORK180 employer page in 10 seconds.

Online Community Manager

Remote - - Flexible Options
Full time
Posted
employer logo
WORK180
HR & recruitment
21-50 employees
Compare employers

Salary: $85k-$100k plus superannuation

Closing Date: 19th April 2024

Why WORK180?

  • In an industry defined by good intentions, we drive measurable, actionable change.

  • To give every woman the power of informed choice when making career decisions.

  • Fully remote role with flexible working.

  • We offer a 9-day fortnight to all employees.

At WORK180 we understand that everyone’s journey is different, and we embrace and celebrate differences. We also recognize that historically, not all persons have had equal opportunity to develop or gain the experience required for this role. We encourage you to apply even if you feel that you do not meet ALL the requirements listed.

Please let us know if we can make any adjustments to accommodate your needs during the recruitment process.

What we do

If you’re as passionate about gender equity as we are and want to play an active role in tackling this global challenge, then WORK180 could be your next great career move.

We shine a spotlight on workplace policies, benefits, and initiatives so that all women can make more informed decisions about where they choose to work - whilst also providing solutions that help employers improve their workplace practices to attract and retain more women. We connect these employers with a global community of women from all backgrounds who want to feel informed, understood, respected, and empowered in their career choices.

We currently operate in the US, UK and Australia and count EY, Atlassian, BHP, Microsoft, AMEX, CSIRO, Kmart and nbn as a few of our Endorsed Employers driving social change.

The role

Reporting to the Head of Marketing, the Online Community Manager will be part of our global marketing team responsible for driving WORK180’s reach and authority in the Diversity, Equity and Inclusion (DEI) space.

As the Online Community Manager you will be responsible for building, engaging and retaining our community in Australia, the UK and US. You will need to think globally but tailor your approach locally, ensuring our messaging and activities effectively build brand awareness, differentiate us in the market and drive the right actions.

To be successful in the role you will:

  • Develop and execute WORK180’s Community Engagement Plan;

  • Coordinate a regular schedule of webinars and events to build and engage our community;

  • Actively manage social media channels to drive reach and engagement;

  • Develop compelling community content (e.g., competitions, reels, videos, etc.) that aligns with our brand, product, and content strategy;

  • Collaborate with various departments (Product, Acquisition and Engagement, Events and Partnerships, Delivery, and Digital Agency) to enhance community engagement and amplify key activities;

  • Own the community e-newsletter;

  • Create, monitor, and optimize paid digital campaigns to support business goals (including events promotion and community growth);

  • Identify and activate partnership opportunities;

  • Stay updated with the latest social and community management trends and proactively share insights, best practices, and recommendations to improve reach and engagement.

 

Essential requirements:

As a growing business with an eye on making a global impact, we are looking for people who can bring diverse perspectives and experience, a passion for what they do and a willingness to work hard to deliver our mission. We value individuals who are proactive, and solution-oriented and who thrive in fast-paced and sometimes uncertain environment.

While we are flexible in our approach and offer training for all our roles, we would like to set you up for success. To do so, it is important that you have the following skills:

  • Proven experience in community and/or social media management.
    We are looking for an experienced social media/ community manager who can hit the ground running with ideas and take their career to the next level.
  • Successful track record of building and engaging online communities.
  • You will have a strong understanding of all social media platforms and trends and be able to creatively generate new approaches to create engaging content.
  • Experience in coordinating webinars and online events.
  • You will need to be confident in your ability to organize and facilitate events with our partners for our community.
  • Excellent interpersonal and communication skills to collaborate with colleagues and manage partnerships.
  • Our Online Community Manager will work across regions, teams and external partners managing different work streams.
  • Proficiency in digital marketing and campaign management.
  • The ability to plan and execute a creative content plan alongside a team.
  • Eligible to work in Australia (Australian citizen or permanent resident).

Other requirements

The below are nice to have but we acknowledge that they can be acquired while doing the job so do send in your application if you meet the above criteria but do not meet the below.

  • Experience working in a global or multi-region environment is a plus.

Benefits

Highlights in our benefits and culture:

  • 9-day fortnight at full pay (26 extra days off a year in addition to annual leave!)

  • Flexible working practices

  • Fully remote team

  • Gender neutral 8 weeks paid parental leave

  • Monthly state-based lunches

  • Employee share scheme - granted on passing probation

  • Employee Assistance Program

  • Formalized personal growth planning process reviewed quarterly

Create a WORK180 account to experience our platform and check out the full list of staff benefits & policies at: https://work180.com/for-women/employer/work180/benefits

The process

We acknowledge that the recruitment process can be stressful and we aim to alleviate the stress of this by being transparent about our process. Below are the timelines for our recruitment process:

  • Review of applications and screening – 8th-12th April.

  • Communication of screening outcomes to candidates – 15th-19th April.

  • First virtual interviews with our Head of People & Culture, Stacey Quilton – w/c 15th April.

  • Role Specific Task - presented in the interview with the hiring manager, to give you a chance to demonstrate your potential and fit for this role.

  • Second interviews with hiring manager, Lauren O’Connor.

  • Final Topgrading Interview with two of the leadership team, to deep dive into your full background and experience. This will include asking questions about everything from your high school experience to your latest role.

  • Reference checks, offers & contracts.

  • Communication of outcomes to unsuccessful candidates & feedback.

  • Onboarding – week 1 and 2 from the start date.

  • New starter survey – Week 12 from the start date.

If we’re not able to take you forward at any stage in the process, we’ll let you know and are happy to provide feedback to help you in your job search.

Next steps

Sound like your type of job? Apply now in the link below. Our application process requires the following:

  • A current resume or curriculum vitae

  • 1 page cover letter

  • Scanned evidence of work rights such as passport, visa etc