When Joss joined Western Power 17 years ago, she saw a chance to learn, grow and help keep communities connected. What she did not know at the time was that her career would be shaped by trust, teamwork and moments of profound responsibility that showed her exactly where she belonged.
Today, she works as a Control Room Team Leader and still feels energised by the people around her, the work they do for Western Australians and the constant learning that comes with a role where no two days look the same. The industry is often described as male-dominated, yet Joss reflects on her journey with genuine positivity.
Joss began her career at Western Power in 2009 as a Health & Injury Management Coordinator before moving into WHS leadership roles and subsequently Operations later in her career. Along the way, she took on many acting opportunities, helping to broaden her experience and build the career she has today.
“I have had a really good experience at Western Power, which is why I have been here as long as I have. I have worked hard to earn my place at the table, but I feel I would have done the same in any industry. That is simply who I am.”
A moment that changed everything
A key moment that stays with her came in February 2021, when a major bushfire burned for six days and left thousands of hectares damaged, along with long stretches of Western Power’s network. Around 1,100 customers were impacted and the recovery effort required coordination across emergency services, contractors and multiple teams across the organisation.
Joss was asked to be the onsite lead for the operational recovery. It was an enormous responsibility that demonstrated the trust her leaders had in her, as someone with a safety focus who could bring people together to deliver the required outcomes under immense pressure.
Her work involved coordinating teams across the business, guiding contractors and supporting a massive rebuild of the electrical network. The conditions were challenging. Safety and environmental concerns had to remain front of mind, and COVID restrictions added another layer of complexity.
Over several weeks, the teams replaced 532 poles, 17 transformers, and 22 kilometres of overhead conductor. In the thick of it all, communication and collaboration were vital. Just as important was engaging with the community, keeping people informed and supported as power was restored.
For Joss, the experience brought everything into focus.
“The support I received from every individual on site, hundreds of people, along with the positive impact we could make in the community made me realise I was in the right place, making a real difference.”
Why gender equity matters
Joss believes strongly in the power of a diverse workforce. Her view is simple and grounded in everyday experience.
“A workforce with different skills, backgrounds, perspectives and life experiences creates an environment where ideas flourish and teams thrive.”
For her, inclusion is not a slogan. It is seen in how teams listen to one another, how opportunities are shared and how people are encouraged to grow in directions they may never have considered.
As a WORK180 Endorsed Employer (since 2019), Western Power delivers inclusive, equitable outcomes and supports paid parental leave, alongside career development pathways.
Encouraging more women to join the energy sector
Upon reflection, Joss is clear about what she would tell women considering the industry. The growth of renewable energy, the focus on decarbonisation and the expansion of the transmission network are creating real opportunities across a wide range of roles.
“There are exciting projects underway. Whether you prefer a field-based role or want to support these projects through work in contract management, engineering, finance, WHS or recruitment, there is a place for you.”
You also do not need to be electrically trained to start a career with Western Power. Joss explains that the breadth of the organisation is one of its greatest strengths. 58% of opportunities at Western Power come through internal progression. People join, learn the business and discover new areas where they can thrive.
Western Power has been a champion of gender and cultural equality in the energy sector, sponsoring programs and providing benefits that foster workplace diversity and inclusion.
Discover their inclusive benefits and policies.
Guidance for women building careers in male-led spaces
Joss credits her growth to a simple set of principles: Work hard. Build strong relationships. Stay curious. Contribute to projects. Never be afraid to ask questions.
These are the habits that helped shape a career she is deeply proud of. They also reflect the way she leads others today. With more than ten years as a leader, Joss believes in being visible and approachable, and in showing genuine care for her team.
“When you lead with authenticity, empathy and presence, you create trust and engagement. In my experience, you truly reap what you sow.”
Support behind the scenes
Joss readily acknowledges the support behind her success, especially from her husband. He is the voice urging her to seize every opportunity and trust her instincts. Their shared commitment to pursuing goals wholeheartedly has helped her navigate the most challenging moments of her career.
Encouraging women to imagine more
With Western Power partnering with WORK180, Joss hopes her experience will encourage more women to explore careers in the energy sector.
“This is an amazing opportunity to share my journey and hopefully inspire others to start their own.”
Joss’ journey highlights how far you can go in an environment that invests in your potential. Explore Western Power’s WORK180 employer profile to see current roles and benefits.
