Service Centre Technician

As a Service Centre Technician at TasWater you’ll play a pivotal role in TasWater daily operations by providing customer focused IT technical support to TasWater staff and contractors.

You will provide the primary point of Contact for ICT support and initial Digital & Technology interactions, with the aim to provide first point resolution and troubleshoot ICT incidents by assessing a range of options.

This position is based in Devonport, with opportunities to work out of our operational depots in the North West, as well as hybrid from home arrangements.
Flexible start and finish times and Rostered Day Off arrangements are also available.

This is a permanent position which offers availability to work full time, part time or job share.

Talk to us about how this role can work for you, so you can do the things that matter to you!

The position attracts a total remuneration package of $80,000 – 89,000 per annum (including superannuation).

So, If you;

• Possess a qualification (Diploma or Degree) in Information Technology, or a similar field,
• Possess a practical approach, a commitment to quality customer service, and attention to detail,
• Can diligently adhere to company procedures and regulations, especially those related to account management and ICT Service Management Practices
• Have experience in Microsoft Management Applications (Azure, Active Directory, SCCM)
  

...then you are an ideal candidate for this role.

Across our multi-industry organisation, we are dedicated to enhancing the skills and careers of our team members. We aim to create an environment where ideas and innovations can thrive.

We take pride in being acknowledged as an employer of choice for women by WORK180. View our benefits and policies and the great work we do at https://work180.com/en-au/for-women/employer/taswater.

If you want a position where your skills can make a meaningful impact on our team and the communities we serve, please take the following steps:

• Connect with Jamie Walker – ICT Coordinator on 0419 096 944 to address question you may have about the role
  or Sutha Sehgar – Talent Acquisition Advisor on 0475 385 732 to address any questions you may have about the application process.
• Visit our careers site for more information about working with TasWater.
• View the Position Description.
• Upload your resume and one-page letter outlining how you fit our ‘So, if you’ characteristics for this role.

Submit your application by the closing date of 10am on Monday 6th May 2024 by clicking Apply now.