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Design Researcher
Melbourne
Full time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the role:
Design Researchers at Xero work with a wide range of product teams, using qualitative, quantitative and mixed methods approaches to better understand our users. This is a highly collaborative role with opportunities to work alongside other Design Researchers as well as product teams. Our Design Researchers are specialists in research, but there is ample opportunity to influence design decisions throughout the product cycle using both evaluative and generative approaches.
About the team:
We are a growing Design Research practice within Xero’s global Design team. Over 30 researchers collaborate across Australia, New Zealand, Canada, USA and the UK. When the team aren’t helping product teams they are working on creative initiatives to drive the practice forward and getting together to share our skills and experiences. As a fast growing team with a diverse range of backgrounds there is plenty of opportunity to help shape our ways of working.
What you'll do:
What you’ll bring with you
Why Xero?
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.
Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business. Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine what reasonable accommodations can be provided to ensure their role can be performed safely.