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Product & E2E Manager

Lloyds Banking Group

Location: Bristol City, Greater London, West Midlands

Job Type: Full time

Last updated

The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

End Date

Tuesday 28 June 2022

Salary Range

£52,912 - £66,140

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Owning and developing the Business Banking Lending portfolio totalling >£8bn, the Product and E2E Manager is key in our ambition to help small business prosper. You’ll make sure we deliver a compelling product range to support our customer needs, drive sustainable commercial performance in a competitive market, and manage our risks.

Job Description

At Lloyds Banking Group, we have a clear purpose - to help Britain prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities.

Owning and developing the Business Banking Lending portfolio totalling >£8bn, the Product and E2E Manager is key in our ambition to help small business prosper. You’ll make sure we deliver a compelling product range to support our customer needs, drive sustainable commercial performance in a competitive market, and manage our risks.

What will your role involve?


This is a fast paced, multidimensional and exciting opportunity for a Product Manager to craft the way we support small business customers lending needs in an outstandingly difficult climate as our customers continue to face challenges in a post COVID environment.

While you’ll have the opportunity to get involved in a wide range of activity, the key expectations of the role will be to:

  • Review and lead our pricing and proposition in an increasingly competitive market

  • Provide compelling, customer-focused products and efficient processes within the end to end customer journey

  • Deliver against our lending strategy, ensuring we meet customer needs and delivering against financial objectives.

  • Ensure we can offer the products and services customers need using their channel of choice both at the point of sale and throughout the lifecycle of the product

  • Proactively support our regulatory objectives by identifying and supervising our risks.

This position is covering Maternity Leave until Oct 2023.

We're open to applicants from all sites and our team is widely distributed across the country with team mates in London, Birmingham and Bristol. As a team we follow a hybrid working model, combining working from home with working in the office.

Essential Skills:

  • Analyse key themes and trends using data from several sources and identify potential impacts on customers, commercial outcomes or our risk profile

  • Identifies and evaluates sophisticated expertise-led solutions against a range of criteria to find the ones that best meet customer and business needs

  • Develops and delivers initiatives by building relationships with and influencing a wide variety of partners including Finance, Risk, Legal, Credit & Distribution

  • Ability to distil complex information and present in a succinct and clear format through both written and oral presentation

  • Grows own capabilities by pursuing and investing in personal development opportunities working within existing development framework

So what can we offer you in return?

We’ll provide you with a diverse, energising environment that focuses on equal opportunity and real career progression. We'll take your personal and professional development very seriously and allow you to make a genuine difference throughout your career with us.

In addition to the salary quoted, the position also offers a Discretionary Performance Share Award, generous pension contribution, a flex benefits cash pot you can adjust to suit your lifestyle (4% on top of your basic salary), private health cover, share schemes and 30 days holiday plus bank holidays.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We pride ourselves on our agile working culture, and we'll be pleased to consider applications from candidates who are seeking flexible working arrangements.

So, if you think this is the role for you, we’d love to hear from you! Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.