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Senior Quantitative User Experience Researcher

Expedia Group

Location: Austin, Texas, Seattle, Washington

Job Type: Full time


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Senior Quantitative User Experience Researcher

Expedia Group is looking for a quantitative user experience researcher who can help us measure our lodging supply partner experiences with best-in-class tools and leverage our data to add value and extend partner reach across devices and platforms, in a dynamic and collaborative environment. As a Senior User Researcher, you will work with designers, analysts, product managers, and engineers to measure attitudes, experiences, and interactions across Expedia Group’s partner tools. You will use quantitative research techniques, such as survey development and distribution, experimental design, statistics, and should have a working knowledge of psychometrics. You will collaborate with business partners and design teams to outline research plans, execute research, consolidate findings, and present meaningful insights. We also seek someone with a creative streak, a love for science, and the desire and skills to deliver quickly. If you are a problem solver with a strong sense of curiosity that is grounded in cognitive sciences, this could be the role for you!

What you'll do:

  • Work closely with product, design, and partner advocacy teams to identify and prioritize research topics according to schedule and opportunity constraints

  • Act as a thought leader in the domain of research, while advocating for the partners who use our tools and products

  • Design and execute end-to-end custom primary research, with an emphasis on surveys

  • Design studies that address both user behavior and attitudes

  • Design quantitative research that complements qualitative research

  • Be able to work independently and autonomously, especially by estimating work effort and defining what you need to deliver

  • Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders

  • Translate research findings and data into a concise, meaningful story for design and product teams

  • Work cross-functionally with design, product management, content design, engineering and marketing

  • Generate insights that evaluate experiences and steer product and design road maps

Who you are:

  • Minimum 4 years professional experience, with proven success working with product teams and UX designers on software interfaces

  • Bachelor' in Social Sciences, Human Computer Interaction, Cognitive Psychology or related fiel or equivalent related professional experience (advanced degree a plus)

  • Deep practical experience with quantitative research methods, writing study plans, experimentation protocol, and metrics

  • A power user of one or more statistical analysis tools—R required; SQL, Python a plus

  • Data-driven storyteller and visualizer; excellent written and spoken communication skills

  • Experience working firsthand with UX design and software product teams

  • Strong organizational skills; comfortable acting independently and context switching

  • A thirst for constant growth and improvement both for yourself and our products

  • Familiar with Agile development methodologies

The total cash range for this position in Seattle is $161,500 to $226,000. Employees in this role have the potential to increase their pay up to $258,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Austin is $161,500.00 to $226,000.00. Employees in this role have the potential to increase their pay up to $258,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

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