Infrastructure Technical Program Manager III

Expedia Group

Location: Austin, Texas

Job Type: Full time


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Technical Program Manager III

We are looking for an experienced, self-starting Technical Program Manager. The Expedia Group ETSP Infrastructure Engineering organization is looking for a high-energy, motivated TPM to drive increasingly complex technical projects requiring coordination.. You will support Infrastructure teams in implementing platform and operational enhancements to increase resiliency and efficiency. You demonstrate initiative in partnerships with engineering managers to improve team collaboration and to deliver and report upon successful outcomes.

What you will do:

  • Lead and drive a portfolio of programs within the IT Infrastructure Engineering organization

  • Lead all aspects of program management (e.g., quarterly and yearly roadmap planning, overarching strategy and prioritization summation, setting measurable goals, progress tracking, issue resolution, dependency tracking, reporting and program communication)

  • Evaluate every feature request, capture detailed business requirements from partners and work closely with engineering managers to translate requirements into user stories for consumption by development and operations teams

  • Champion compliance of the Infrastructure teams with Expedia initiatives, and track progress and timelines

  • Understands when to apply Agile methodologies vs. traditional methodologies to achieve the best outcome.

  • Develop project schedules, define timeframes, and prioritize tasks to deliver intended objectives within the agreed timeframes and ensuring that requirements are completed

  • Identifies the type of resources required to support a project, and makes recommendations for specific people, technology, partners, etc.

  • Keeps relevant stakeholders informed of progress toward or changes to task timing that impacts the project schedule.

  • Proactively manages risk, working with the team to anticipate new risks and leads mitigation planning.

  • Thinks holistically to identify opportunities around policies/ processes to increase efficiency across organizational boundaries.

  • Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process and technology) are identified and accounted for.

  • Creates clear, concise, tailored, and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages).

  • Design differentiated technical communications for various internal and external customers based on an understanding of their differing levels of familiarity with technical language, evangelizing program execution/delivery communication

Who you are:

  • Bachelor's or Master's degree in related field; or Equivalent related professional experience

  • 4+ years of Technical Program Management experience in a technology company

  • Strong proficiency in tools such as Jira, Confluence, Tableau, and Excel

  • High level of initiative and strong bias to action. You are able to find a path and get things done

  • Proven record working with cross-organizational teams to drive the completion of new features and/or projects as well as resolve operational issues Strong customer advocacy competence.

  • Demonstrated experience building effective project/program plans and managing development processes, business stakeholders, engineering, and functional teams during execution

  • Flexibility in working hours required to meet with global technical groups

  • Excellent verbal and written communication skills

  • Experience with Agile/SCRUM, Certified Scrum Master or Certified Technical Program Manager credentials preferred

  • Should be a self-starter, focused, and detail oriented

  • Someone who is pragmatic, and always finding ways to simplify processes

  • Experience with IT tools, observability, best practice processes, and/or infrastructure environments is a plus

  • Experience in IT infrastructure such as compute, storage, software development, networking, and operating systems a plus

The total cash range for this position in Austin is $137,500.00 to $192,500.00. Employees in this role have the potential to increase their pay up to $220,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.