Infrastructure Technical Program Manager III
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Technical Program Manager III
We are looking for an experienced, self-starting Technical Program Manager. The Expedia Group ETSP Infrastructure Engineering organization is looking for a high-energy, motivated TPM to drive increasingly complex technical projects requiring coordination.. You will support Infrastructure teams in implementing platform and operational enhancements to increase resiliency and efficiency. You demonstrate initiative in partnerships with engineering managers to improve team collaboration and to deliver and report upon successful outcomes.
What you will do:
Lead and drive a portfolio of programs within the IT Infrastructure Engineering organization
Lead all aspects of program management (e.g., quarterly and yearly roadmap planning, overarching strategy and prioritization summation, setting measurable goals, progress tracking, issue resolution, dependency tracking, reporting and program communication)
Evaluate every feature request, capture detailed business requirements from partners and work closely with engineering managers to translate requirements into user stories for consumption by development and operations teams
Champion compliance of the Infrastructure teams with Expedia initiatives, and track progress and timelines
Understands when to apply Agile methodologies vs. traditional methodologies to achieve the best outcome.
Develop project schedules, define timeframes, and prioritize tasks to deliver intended objectives within the agreed timeframes and ensuring that requirements are completed
Identifies the type of resources required to support a project, and makes recommendations for specific people, technology, partners, etc.
Keeps relevant stakeholders informed of progress toward or changes to task timing that impacts the project schedule.
Proactively manages risk, working with the team to anticipate new risks and leads mitigation planning.
Thinks holistically to identify opportunities around policies/ processes to increase efficiency across organizational boundaries.
Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process and technology) are identified and accounted for.
Creates clear, concise, tailored, and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages).
Design differentiated technical communications for various internal and external customers based on an understanding of their differing levels of familiarity with technical language, evangelizing program execution/delivery communication
Who you are:
Bachelor's or Master's degree in related field; or Equivalent related professional experience
4+ years of Technical Program Management experience in a technology company
Strong proficiency in tools such as Jira, Confluence, Tableau, and Excel
High level of initiative and strong bias to action. You are able to find a path and get things done
Proven record working with cross-organizational teams to drive the completion of new features and/or projects as well as resolve operational issues Strong customer advocacy competence.
Demonstrated experience building effective project/program plans and managing development processes, business stakeholders, engineering, and functional teams during execution
Flexibility in working hours required to meet with global technical groups
Excellent verbal and written communication skills
Experience with Agile/SCRUM, Certified Scrum Master or Certified Technical Program Manager credentials preferred
Should be a self-starter, focused, and detail oriented
Someone who is pragmatic, and always finding ways to simplify processes
Experience with IT tools, observability, best practice processes, and/or infrastructure environments is a plus
Experience in IT infrastructure such as compute, storage, software development, networking, and operating systems a plus
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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