Quality Manager - Broken Arrow, OK

Broken Arrow, Oklahoma
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Hubbell Incorporated
Manufacturing & operations
10,001+ employees
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Job Overview

Responsible for management oversight and process effectiveness of the company’s quality assurance systems with a concentration on ISO 9001 and the Corrective Action System. Quality Manager will demonstrate the ability to implement policies and procedures that enhance quality awareness, controls, and accountability. Must be able to communicate and actively participate with all levels of management and operations personnel regarding continuous process improvement. Can analyze and interpret data efficiently, present data and recommend corrective actions to management, and assist appropriate management and operations personnel with the implementation process.

A Day In The Life

  • Oversee and champion the Corrective Action system.
  • Maintain the corrective/preventive action program, inclusive of tracking status of open actions, receiving and reviewing responses, working with departments for timely completion and periodic reports and metrics.
  • Monitor, evaluate and assign corrective actions to appropriate department heads for completion.
  • Verify by auditing the effectiveness of corrective actions.
  • Report ongoing activities to management and keep the company continuous improvement efforts on track.
  • Maintain customer complaint database and review MRA activity.
  • Provide quick feedback on customer complaints to the sales department.
  • Provide monthly reports on problem areas (Pareto, Trend, etc.) to senior management.
  • Oversee, maintain, and improve the company’s ISO 9001 program.
  • Assume the responsibility of ISO Representative, coordinate and administer third party quality audits, communication, reports and tracking follow-up actions.
  • Audit existing and new ISO procedures for compliance based on ISO requirements and audit history.
  • Verify that procedures are in use, functional and efficient.
  • Conduct internal process audits for all departments according to ISO requirements.
  • Conduct vendor audits as necessary.
  • Work with engineering and operations to help improve products and process using DOE, PFMEA, SPC, 6 Sigma tools. Develop PPAP process (if applicable).
  • Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
  • Plan, promote, and organize training activities related to product quality and reliability.

What will help you thrive in this role?

Skills and Experience

  • Three (3) to ten (10) years’ experience as quality manager.
  • 3+ years’ experience in leading internal company audits and vendor audits.
  • Must be proficient in data collection, analysis, and presentation.
  • Must be able to implement statistical tools (SPC) for defect reduction.
  • Certified by ASQ (American Society for Quality) as Quality Manager is a plus.
  • Certified by ASQ (American Society for Quality) as Quality Auditor is a plus.
  • Certified by ASQ (American Society for Quality) as Quality Engineer is a plus.
  • Experience in plastic injection molding is a plus.
  • Experience in machining and welding steel is a plus. Experience with SAP is a plus.
  • Ability to provide customers with Certificates of Conformance (CofCs) and material test reports (MTRs).


Education

  • Bachelor’s degree in engineering general or mechanical engineering.

Competencies

Hubbell Incorporated

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Utility Solutions

Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.