Senior Director Operations - Remote

TE Connectivity

Location: Tullahoma, Tennessee

Job Type: Full time


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

This position reports to the Vice President, ICT Global Operations and is responsible for effectively leading highly complex and diverse plant and DC operations teams to ensure a safe working environment, and culture of safety, achieve daily production, quality, cost, and delivery requirements aligned with customer expectations and the global business unit plan. The successful candidate is responsible for driving cross-functional alignment within supply chain, EH&S, quality, engineering, and HR. This role will leverage the leader’s experience in manufacturing and general management to transform operational performance and increase competitiveness. People development, leadership effectiveness and excellent communication skills are required.

This is a hands-on role that provides the candidate with highly visible development opportunities for future operations executive and general management leadership within TE. This role is directly responsible for the success of these activities within ICT global operations for plants/DCs in the Americas region for which they have direct responsibility, as well as with other TE business units who manufacture on our behalf.


  • Drive our safety culture with a top down and bottom-up empowerment strategy. Adhere to and improve our EHS compliance by implementing preventative and corrective measures to ensure the occupational health and safety of employees, as well as compliance with necessary regulations; actively seek potential risks to proactively mitigate; make the necessary recording and reporting of incidences. Oversite of plant operations and experience with; manufacturing value streams to include plastic processing, tooling, and automated assembly, materials planning, master scheduling, maintenance, warehousing, and finance supporting overall plant operations.
  • Coordinate plant activities with plant leaders, within BU and non-BU – to ensure that business unit objectives are accomplished in a timely and cost-effective manner.
  • Work with respective plant leaders and the other regional Operations Directors – both ICT and non-ICT – to drive Customer Net Promoter score, inventory, and operations planning processes, as well as ensuring supply and capacity in place to meet customer requirements.
  • Empower plant leaders to ensure properly maintained buildings, premises, machines and tools, including preventive maintenance and repair plans, and people resources in accordance with production obligations.
  • Ensure all deployment activities supporting production line transfers and facility start up according to plan and budget.
  • Create a culture of transformation and continuous improvement through TE’s Operating Advantage Performance system. Use of lean tools to drive operational excellence with production efficiencies, lean processes, and gross margins improvements.
  • Financial oversite with each manufacturing location and Region. Ability to develop a challenging and achievable financial plan and deliver to that expectation.
  • Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.
  • Observe company, local, regional, and national environmental regulations in all company operations.
  • Lead the promotion and use of the quality policy to satisfy customers and continuously improve product and services.
  • Challenge and drive the regional Procurement and Supply Chain team to lean replenishment programs with key suppliers to reduce lead time and increase customer delivery. Drive cost reductions to meet annual Material Productivity goals, and drive supplier improvement plans with supplier quality, as well as drive the appropriate level of flexibility within the supply chain that supports our customers dominant buying behavior. .
  • Manage appropriate and necessary outside resources to ensure the annual business plan and planned projects are realized and financial and performance targets are achieved.
  • Other projects and initiatives assigned by the Operations VP which are not limited by the items listed above.
  • Utilize a balanced scorecard approach to deliver the expected results in Safety, service ( delivery and quality), Productivity ( labor, material, logistics and other variable), Inventory and cash flow, while developing and enhancing our most valuable resource – people.
  • Support and deliver NPI into the operations with a flawless handoff from the Engineering teams.

Alignment With TE SET Objectives


  • Responsible for developing and executing local operations strategy in alignment with the global business unit objectives to promote profitable growth, and topline revenue for the organization.
  • Develop One and three year strategic plans for the operation. Deliver on the 1 year plan through operational oversite and metrics deployment and macro plan execution. Knowledge of Hoshin Kanri and x-matrix tools desirable.
  • Demonstrate a strong analytical and strategic mindset. Use good judgement. Act like an owner.


  • Deliver strong results in safety, exceptional customer focus (quality and delivery), and finance (gross margin productivity and inventory).
  • Responsible for balancing long-term investments and short-term commitments.
  • Drive manufacturing competitiveness to deliver business growth needs.
  • Ability to collaborate with other regions and business units that deliver to or supply from your plant to drive quality, delivery and cost in the best interest of TE.
  • Establish and continuously monitor plant key performance indicators and benchmark with other plants, regions, and market leaders to identify improvement opportunities.
  • Must have the ability to determine what needs to be done, take appropriate action to drive and deliver without oversite and direction for leadership. Use good judgement to determine priorities, develop and align actions to deliver expected results.


  • Build / develop high performing diverse teams and a strong succession pipeline.
  • Proven experience leading and coaching to improve individual and team performance.
  • Quickly and aggressively address performance issues in an appropriate way.
  • Establish and achieve measurable inclusion and diversity goals.


  • Bachelor’s degree major in engineering, management, or business.
  • Minimum ten (15) years’ experience in leadership roles leading multi-sites, including supply chain and logistics. Make to stock, make to order, configure to order background.
  • Demonstrated understanding of financial and operational performance data required.
  • A leader who can drive change and accountability in a fast-paced, international matrix organization.
  • Leads across cultural, geographic, business, and functional boundaries.
  • Ability to energize and motivate people and to effectively communicate with all levels of the organization and lead as a change agent and hold people accountable for high standards of performance.
  • Proven track record of creating, implementing and/or sustaining a lean operation within a dynamic environment.
  • Experience in developing, implementing, and improving key performance indicator metrics through strong data analysis and continuous improvement.
  • Strong knowledge of Quality Systems and Problem Solving (Six Sigma, Lean Manufacturing).
  • Fluent in English, both written and spoken.
  • Location: flexible

Preferred Qualifications

  • Master’s degree
  • Supply Chain experience – end to end.
  • Plastic processing, tooling, automated assembly, NPI, material management
  • Operations transformation and performance systems.
  • Digital and Smart factory implementation and execution
  • Preferred qualifications include:
  • Master’s degree
  • Supply Chain experience – end to end.
  • Plastic processing, tooling, automated assembly, NPI, material management
  • Operations transformation and performance systems.
  • Digital and Smart factory implementation and execution


Motivating Others
Building Effective Teams
Managing and Measuring Work
Values: Integrity, Accountability, Teamwork, Innovation
SET : Strategy, Execution, Talent (for managers)

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With more than 85,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat and Twitter.


  • Competitive base salary commensurate with experience: $199,280 – $298,920 (subject to change dependent on physical location)
  • Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
  • Total Compensation = Base Salary + Incentive(s) + Benefits
  • A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

You’ve got this!