Quality Manager

TE Connectivity

Location: Greensboro, North Carolina

Job Type: Full time


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment. Out teams develop, implement and monitor company environmental safety programs and policies to ensure compliance with federal, state, and local environmental, health and safety regulations and recommend corrective actions if necessary. They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product environmental compliance, the implementation and management of technical and testing standards and specifications, quality control and reliability programs governing materials, product and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action and customer communication.

The Greensboro Quality Manager is assigned to manage a team on our Greensboro plant, his/her role is to coordinate the team members of the quality department, to maintain and improve the plant quality system, using multidisciplinary teams focused in continuous improvement, reducing process variation and waste. He/She is in charge of managing customer escalations, head quality improvement plans, develop talent to create a dynamic talent pool that is ready for succession at positions of increased responsibilities. This position reports to the Sr. Manager of Quality, and will have direct reports.


  • Drive the utilization of customer quality core tools based designed around 8D improvement, corrective action verification of effectiveness and quality basic focus checks through PFMEA and other tools for key customer work centers to ensure robust continuous improvement within TE processes.
  • Maintain and improve the quality systems IATF 16949 through multidisciplinary teams.
  • Develop and implementation of continuous improvement projects.
  • Head continuous improvement projects using 6 Sigma.
  • Manage defect prevention system.
  • Receive customer visits and improve customer relationships.
  • Work cross functional to ensure key customer specific requirements are implemented and followed within TE.
  • Develop internal associates’ awareness of TE product applications and markets in the field as well as failure mode effects at customers.
  • Become the plant representative for the voice of the customer.
  • Manage scrap reduction projects.
  • Train and develop team on quality systems and process fundamentals.
  • Follow up action plans and corrective actions for PPM’s, APQP and cost of quality.

What your background should look like:

  • 3+ years of experience in the automotive industry
  • BS Degree in Mechanical, Electrical, Industrial or Electronic Engineering preferred with 10+ years of relevant experience
  • Master’s Degree preferred in similar Engineering or Business / Business Administration field
  • Awareness level of convergent technical problem solving tools such as Shainin Red X preferred
  • America Society for Quality (ASQ) Certified Quality Engineer preferred
  • 5 years’ experience with all tools of IATF16949; especially APQP, PPAP, RCA
  • Working knowledge of SPC, capability analysis, gage R&R, and statistical techniques through at least 2 years of experience
  • Excellent verbal and written communication skills with project management capabilities
  • Must be able to lead and motivate engineering resources within a matrix organization
  • Candidate must be self-directed and possess strong managerial acumen and business acumen
  • Candidate must be well versed in working in technical and commercial environments and work fluidly to handle communications customers up to the OEM level
  • Must possess > 2 years experience in risk mitigation through use of the PFMEA tool
  • Must be willing to travel to support customer visits in Mexico and US when needed.
  • Able to work effectively in a team environment
  • Proficiency working with Microsoft Excel, Word, PowerPoint and SAP


Building Effective Teams
Motivating Others
Managing and Measuring Work
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
SET : Strategy, Execution, Talent (for managers)

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With more than 85,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.


  • Competitive base salary commensurate with experience: $94,000 - $141,000 (subject to change dependent on physical location)
  • Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
  • Total Compensation = Base Salary + Incentive(s) + Benefits
  • A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets