ACCOUNT MANAGER II

Phoenix, Arizona
Full time
Posted
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TE Connectivity
Manufacturing & operations
10,001+ employees
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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity has an Inside Sales Representative (ISR) position available in the North America’s region within the Energy Business Unit (position based in Raleigh, NC), reporting to the Western Regional Sales Manager. Be the face and voice of TE to drive company growth by delivering an Extraordinary Customer Experience. This is achieved by proactively prospecting customers to align their needs with TE products. Inside Sales Representatives strive to make it easy to do business with TE and solve customer issues by delivering value/solutions to our small, medium and large customers (i.e. Distributors, Contractors, OEMs, End-Users). Work with the Outside Sales & Customer Care teams to identify and quote opportunities to generate new business and organic revenue growth. If you are passionate about serving customers, technically & commercially oriented and interested in working for a world leader in Connectivity, then the TE ISR position may be an ideal fit for you.

A Day in the Life

  • Assist Outside Sales teams in executing and achieving their territory and market business plans
  • Research accounts to identify key players and generate interest (generate reports for given territories)
  • Source/Pipeline new sales opportunities via inbound leads, IIR, social media, outbound cold calls/emails, etc.
  • Maintain a constantly expanding database of prospects for numerous industrial customer verticals (renewables, data
centers, oil & gas, C&I, OEM, Mining, Rail etc..)
  • Route qualified opportunities to Outside Sales team for further development and closure
  • Resolve internal and external technical support requests or issues related to product selection, application,
specification, installationS, etc...
  • Extensive interaction with external customers, TE stakeholders, customer care, product management, sales ops
  • Travel as needed with Outside Sales team to support presentations and trade show activities. (once per quarter)
  • Maintain a high level of product knowledge and application. Listen, understand and convey customer requirements
  • Provide status of ongoing projects and future projects to management
  • Identify/communicate to sales/management potential customer needs and sales opportunities to sustain future growth
  • Perform basic product selection, d2d/project quotations and review customer RFQs, BOMs and specifications
  • Work in conjunction with TE customer care to ensure efficient handling of commercial processes for quotation, receipt
of order, order entry, shipment and delivery status, and resolution of return requests and product quality issues

What your background should look like:

What your background should look like:

  • Bachelor’s Degree or Technical College Degree (e.g. Engineering / Business / Marketing / Sales)
  • 3-5 years industry experience, preferably in commercial account management (inside sales, project management,etc)
  • Customer service experience within a manufacturing, distribution (preferably electrical) or contractor company
  • Willingness and technical aptitude; understand and communicate an extensive product portfolio
  • Decision making ability; strong analytical and problem-solving skills. Demonstrate resourcefulness in a matrix
reporting environment. Ability to work within deadlines and challenging execution targets
  • Demonstrate the ability to maintain progress on multiple tasks, set priorities, and manage time effectively; team
player, critical thinker, self-motivator and maintain a proactive positive attitude. Team player.
  • Strong verbal and written communication skills, including presentation and computer skills (i.e. PowerPoint,
Excel, Word, Salesforce or other demonstrated CRM experience, SAP, etc..)
  • Must be ambitious, strategic, exhibit strong results-oriented accountability and execution behaviors
  • Ability to effectively organize, prioritize and accomplish multiple tasks, make intelligent, timely decisions and
solve company internal/external problems independently
  • Ability and willingness to travel (10%)
  • Fluent English skills, oral and written

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

COMPENSATION

  • Competitive base salary commensurate with experience: $xxx – xxx (subject to change dependent on physical location)
  • Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
  • Total Compensation = Base Salary + Incentive(s) + Benefits


BENEFITS

  • A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets