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El Paso
Full time
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TE Connectivity
Manufacturing & operations
10,001+ employees
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Job ID: 121748
Job Code: 30004028
Business Unit: GLOBAL OPERATIONS (50108236)
Building: TE El Paso (W1W)
Band/Level: 6-5-P
Recruiter: Nawel Byrd
Relocation: No
Travel: None
Employee Referral Amount: $1,000.00
Education Experience: Other
Employment Experience: Less than 1 year

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Maintains customer complaint and corrective action database, reports, and records.

Key Responsibilities

  • Responsible to report to upper management changes on trends regarding a root cause analysis.
  • Files correspondence and other records including reject tags, test reports, and internal deviations, etc
  • Enter statistical data as required, such as incoming inspection vendor reports.
  • Assists Document Control Coordinator as necessary.
  • Makes copies of vendor reports and prints other required documents.
  • Logs all customer complaints, maintain logs for RCA and CAPA registry, produces weekly and provide reports to TEOA teams as need it. Maintain records and create Paretto analysis as requested.
  • Assist quality department to facilitate and document RCA and CAPA weekly review meetings.
  • Responsible to maintain current RCA and CAPA weekly review meeting minutes.
  • Is trained in and provides internal audit support.

What your background should look like:

Experience Required

High school or equivalent education/work experience plus 2 years clerical experience; good knowledge of computer systems including Microsoft Excel, Word, Power Point, flow charting software, accurate typing and data entry. Operation of normal office machines and practices.

  • Skill in using Microsoft Office products, especially Word, Excel, and PowerPoint
  • Excellent typing and data entry skills
  • Skilled in recordkeeping and filing
  • Strong organizational skills
  • Excellent attention to details
  • Clear communications for both internal and external situations
  • Excellent spelling and grammar
  • Ability to compose short communications such as letters, e-mail, and memos
  • Basic office mathematical knowledge including the ability to add, subtract, multiply, divide, compute percentages, etc.
  • Works safety and takes responsibility for the safety of others
  • Assist material handling as required.


Values: Integrity, Accountability, Inclusion, Innovation, Teamwork


  • Competitive base salary commensurate with experience: $33,760-$42,200 (subject to change dependent on physical location)
  • Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
  • Total Compensation = Base Salary + Incentive(s) + Benefits
  • A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets