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Employee Relations Consultant

Cisco

Location: Remote - AU/NZ only

Job Type: Full time

Posted

EMPLOYEE RELATIONS CONSULTANT, APJC:ANZ & ASEAN FOCUSSED

Employee Relations ensure all are heard, supported and treated with respect & dignity within a conscious environment.We are champions and supporters of Cisco’s Conscious Culture, we promote fairness, trust and integrity, mitigate risk for Cisco, and have a strong partnership with our ecosystem to scale to deliver the best employee experience.

We are looking for a high potential, high-energy and visionary Employee Relations professional to join us to be our ER Consultant in the APJC team, focused on our ANZ and ASEAN theatres.

You:

  • Have strong levels of empathy, patience, understanding, listening, and openness
  • A strong team player whether taking a lead or getting stuck in with doing what needs to be done
  • Have the ability to influence People & Communities “PnC” (aka HR) and Business Leaders individually and collectively, and courage to propose solutions others are reluctant to address.You are comfortable acting in the face of resistance in the best interest of the company
  • You are an intuitive, systems-focused thinker with strong analytical, diagnostic, and problem-solving skills
  • You identify opportunities and don’t wait for permission; you take action and deliver to success
  • Proven experience of building trust and strong relationships with leaders and teams
  • Ability to communicate succinctly with all levels of the organization
  • Excited about ER and the opportunities ahead

What You'll Do

Your responsibilities will include, but won't be limited to:




Providing expert consultancy, support, and advice on ER matters




Resolving ER issues across the region in collaboration with People & Communities SME’s and Leadership




Providing timely, skilled support with the least amount of touch-points




Partnering with external legal advisors to resolve highly complex ER issues and legal challenges across the region




Using mediation, facilitation, influencing, and coaching skills to support managers and employees with early dispute resolution as needed




Responding effectively to ER queries escalated by People Support and ensure all cases are monitored and tracked in the ER case management system




Providing expert support and advice on ER matters in acquisitions and restructuring




Contributing and driving global ER projects to support the design and improvement of the ER model

Interested?

If you thrive on working in a fast-paced, dynamic, environment and are as comfortable ‘rolling up your sleeves’ to provide real-time support, as well as thinking about how we can develop creative solutions to complex business and HR challenges then we want to hear from you!




You must possess a keen interest for Regional Employment law and should be passionate about delivering and improving Employee Relations within a complex and challenging global matrixed environment. This role is part of the wider APJC PnC team that supports almost 26,000 employees.
  • You are an ER Specialist or generalist HR Manager with several years of experience managing complex ER cases
  • You speak fluent English
  • You have solid knowledge and direct experience of employment law in the region
  • You are highly pragmatic and are able to make decisions with limited information
  • You are credible, confident, have experience of dealing with senior leaders and can collaborate effectively across all levels within a matrix organisation
  • You are qualified to Degree level or equivalent experience
  • You get on well with others and are fun to work with!
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