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IT Business Partner

Full time
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1,001-5,000 employees
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This is a hybrid role which will require you to work at least 2 days per week from your local office, and there may be occasional travel to other offices needed.

Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people’s voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact.

We’re a Times Top 50 Employer for Women; are endorsed by WORK180; have pledged our commitment to the Armed Forces Covenant; and are a Disability Confident Employer. Working together with our Employee Networks, we’re committed to changing the industry for everyone. 

What you can expect from us

Everyone at CityFibre has an important part to play, and we reflect that in our benefits. With a competitive salary depending on experience + a car allowance, when you join us, you’ll also enjoy 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

How you’ll change it up

You’ll be joining our dynamic CTIO division, managing the relationship between IT and the wider business to align plans, inter-dependencies, and strategic direction, ensuring that our overall plan for IT is connected and optimised. You’ll act as the primary interface and escalation point into IT, quickly establishing yourself as a trusted partner and member of the strategic portfolio management team. Day to day, this is some of what you can expect to be doing:

  • Creating and leading a matrix team focused on supporting a specific IT portfolio that’s aligned to the business value chain activity
  • Creating and facilitating multi-horizon roadmaps and associated plans that deliver technology capabilities in the short, medium, and long term
  • Effectively collect, articulate, and address requirements, benefits, risks, issues and dependencies into your portfolio – identifying ways to unlock issues
  • Facilitating the navigation of relevant IT governance processes, including compliance and statutory requirements

What you’ll bring to the role

You’ll already have some of the skills which make up a great IT Business Partner, like being a proactive self-manager with the ability to take on challenges and find solutions, but there are a few other core areas of experience you’ll bring with you too:

  • Demonstrated expertise across diverse functions and capabilities, including strategy, architecture, delivery, and operations.
  • Possesses strong business, commercial, and financial acumen
  • Skilled in achieving objectives through influence within a matrixed environment

We’re looking for people who don’t settle for ‘good enough’ and push things forward. If you’ve just found yourself thinking, ‘I’d love to do this’, we want to hear from you. Let’s change it up.

Diversity, Inclusion and Belonging

Our people have a wide range of experiences and perspectives – and it’s this diversity of thought that makes us who we are.

CityFibre is working hard to change up the telecoms industry. This means we’re committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. We’re also offering training programmes and placement opportunities to support the skilled, career changers, service-leavers, and returning workers to become part of our teams.

If there’s any additional support or adjustment you require in the application process to help you achieve your best, please get in touch by emailing We’re here to support you in changing up your career.