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Revenue Protection Administrator

Greater London
Full time
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Greater Anglia
Transport, shipping & logistics
1,001-5,000 employees
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Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!

An exciting opportunity has arisen within our Revenue Protection team for a Revenue Protection Administrator based at London Liverpool Street.

The Role

The key focus of this position revolves around delivering administrative assistance to the Senior Support Manager as well as the Depot Managers within the designated realm. The responsibilities primarily include aiding in the issuance and allocation of orders and equipment, organising logistics, meticulously documenting and comprehending crucial information, and ensuring that all rosters adhere to the stipulated Terms and Conditions and Guidelines in relation to excessive hours and fatigue management.

Key responsibilities

- Attend and take notes in disciplinary hearings, as well as other meetings.

- Aid in the issuance and distribution of orders, equipment, and uniforms.

- Provide coverage for roster support during periods when employees are on annual leave.

- Assist with various tasks including eBis ordering and compiling reports.

- Support the Local Management Teams and Senior Support Manager with general administrative duties.

- Create and post rosters within the designated timeframe while providing coverage.

- Make prompt and efficient changes to rosters when necessary due to sickness, leave, etc.

- Assist the Prosecutions Team with data input.

What we are looking for

We are seeking a qualified candidate to join our team in an administrative capacity. The ideal candidate should possess proficiency in IT, specifically with Word, Excel, and PowerPoint. We are looking for someone with the ability to have organizational skills, as well as the ability to prioritize tasks and manage time effectively, in order to meet challenging deadlines.

Effective written and verbal communication skills are needed for notetaking, along with a proactive problem-solving approach. The ideal candidate should have experience with computer-based programs for rostering large teams. as is previous experience in an administrative role as well as familiarity with basic GDPR regulations.

The suitable candidate will need to be flexible and adaptable and have the ability to produce comprehensive notes and minutes of meetings and hearings.

This role is primarily based at Liverpool Street but may require travel to other areas of the business as and when required.

The closing date for all completed applications is on Friday 14th June 2024

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work:

  •         Genuine … be welcoming, customer-centric and respectful

  •         Professional… be solution-oriented, accountable and delivering to promises

  •         Proactive … be progressive, innovative and decisive

  •         Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to GA then apply now!

What can we do for you?

  • Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
  • Free Travel on GA and 75% discount on other TOCs for leisure travel
  • Free Leisure travel on GA and 75% discount on other TOCS for eligible family members
  • International travel discount card (FIP) for staff and eligible family members after 12 months service
  • Gainshare bonus paid if GA hits relevant yearly targets, up £550 for permanent and £300 for agency
  • GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies
  • GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining
  • 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services
  • Annually issued 12 discount vouchers for family and friends to use
  • Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)