Reference Data Technology SRE

JP Morgan

Location: Glasgow City

Job Type: Full time

Last updated

Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019


  • BS/BA degree or equivalent experience with Software Engineering and application support experience
  • Experience with one or more general purpose programming languages (e.g. Python, Java)


  • Contributes to product area, or software in order to automate manual operational work
  • Troubleshoots priority incidents, facilitates blameless post-mortems and supports solutions for closure
  • Engages with development teams throughout the software life cycle ensuring sustainable software releases.
  • Applies analytics on past data, like incidents and usage patterns for predicting issues and takes proactive actions.
  • Drives adoption of self-healing and resiliency patterns.
  • Lead and participate in performance tests, identifies the bottlenecks, opportunities for optimization and capacity demands
  • Defines and drives adoption of a best in class monitoring frameworks to accomplish end to end application or service monitoring and noiseless alerting end application or service monitoring and noiseless alerting with proper telemetry
  • Deploys sustainable software, system and product upgrades
  • Adds value to team delivery and works with team to complete tasks to high quality and actively learns new skills
  • Self manages the effort split between operational work and engineering work
  • Supports end-user functional and system support issues via various channels (e.g. tickets, email, chat)
  • Be part of the rotational support coverage as needed
  • Mentors other junior team members
  • Experience with Oracle and MongoDB
  • Experience with one or more general purpose programming languages (e.g. Python, Java)
  • Experience with scripting languages (e.g., bash, PowerShell) to automate tasks and manipulate data
  • Experience with Agile and full software development life cycle disciplines
  • Experience with resolving application function and system customer support issues
  • Experience with SQL for metrics development
  • Experience with Linux, Windows
  • Experience with Cloud platforms (Kubernetes, Terraform, AWS)
  • Experience troubleshooting Tomcat/Compile/Web/DB performance and other system level components
  • Designs and contributes to performance monitoring and capacity management tools.
  • Able to work on multiple large projects that have business impact, and is self-initiated. Should be able to provide supporting data or communicate business value of the projects.
  • Knowledge of Open Source and Source Code vulnerabilities and scanning methods a plus
  • Is seen as a change agent and key contributor to the SRE Team(s).
You’ve got this!