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Control Manager - Global Security Privacy

JP Morgan

Location: Greater London

Job Type: Full time


This is a great opportunity to focus on the supporting the Global Security Control Management team on the strategic delivery and ongoing management of the data privacy program within Global Security. This program is to ensure strategic development of the Global Security privacy program aligned to the Chief Data Office data risk management delivery, and wider firm wide program and toolset development, advising on strategic direction, providing transparency as well as challenges to ensure robust internal and regulatory compliance.

A Control Manager - Global Security Privacy in Global Security Control Management team, you will be a point of contact in supporting key control management programs, in particular data privacy and data risk management for Global Security (GS). This role will be an interface to the internal Global Security functions and cross Chief Administrative Office (CAO) control groups, Compliance and Internal Audit for the defined topics, notably data privacy. You will assist in coordinating project agendas, priorities, and execution of the GS privacy program strategic direction, and works horizontally with local, regional as well as laterally with global forums and committees.

Job responsibilities

  • Support GS Control management team in the construction and delivery of the privacy oversight, management, information gathering and analysis in order to drive the overall program, including:
    • Provide inputs on metrics reporting to ensure consistency in GS reporting
    • Support existing operational privacy processes and reporting, for example breach reporting and impact assessment
    • Aid development of strategic items related to data risk management for Global Security, for example, data use standards
    • Evaluate existing strategies, identifying existing process and procedural gaps and consider areas for improvement
    • Analyze and identify gaps in current process and procedures and suggest areas of improvements
    • Ensure compliance with firm-wide privacy and data risk management / CAO Chief Data Office controls and procedures
  • Be point of contact for day to day privacy activities with Global Security operational teams for privacy compliance related matters
  • Work with relevant location Privacy Legal and Compliance teams to manage responses to external parties including:
    • Engage in ongoing supervision requirements
    • Organize and facilitate Global Security meetings on required topics of engagement where appropriate and necessary to support regulatory requests

Required qualifications, skills and capabilities

  • Ability to carry out complex tasks under time pressure, while maintaining a high-quality level
  • Proven ability to build strong working relationship with key stakeholders
  • Proven ability to support and deliver within a structured environment whilst operating independently and within team
  • Excellent verbal and written communication skills with the ability to present complex and sensitive issues to senior management in an engaging manner
  • Enthusiastic, self-motivated and willing to take personal responsibility/accountability
  • Strong ability to multi-task and effective under pressure
  • Works well individually and in teams, shares information and supports colleagues

Preferred qualifications, skills and capabilities

  • Bachelor’s degree or equivalent experience required
  • Financial service work experience in controls, audit, quality assurance, risk management, or compliance preferred
  • Privacy relevant experience / exposure
  • Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
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