Product Manager, Mobile Security, Vice President

JP Morgan

Location: Greater London

Job Type: Full time


Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the centre - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.

As a VP, Product Manager at JPMorgan Chase within the Customer and Identity tribe, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

Job responsibilities:

  • Own the mobile app security technology stack (examples cryptographic key management, secure authentication, digital signature and mobile threat defense) for all customer groups and propositions.
  • Identify future risks that are driven by product or channel development and mitigation of these risks through appropriate strategies.
  • Working across a wide group of teams (product teams, payments, engineering, technology, risk) to ensure that key partners are aware of all of the importance of the product.
  • Communicate effectively across teams and gain credibility by understanding end to end impacts of the authentication strategies that are implemented.
  • Collaborate effectively with colleagues across the firm including business, technology, product management, operations management, legal, compliance, risk, audit, and technology control functions to drive engagement with the program of work.
  • Understand key innovations and operational impacts of managing mobile app security strategy from a wide range of vendor systems
  • Act as a subject matter expert and share best practice across the firm.

Required qualifications, capabilities and skills:

  • Formal training or certification in a science, computing, engineering or mathematics based subject, or relevant applied experience in Product Management
  • Knowledge of encryption algorithms e.g. AES, RSA, ECC to secure data at rest and in transit
  • Knowledge of cryptographic protocols like SSL / TLS, SSH and IPsec for securing communications between devices and applications
  • Familiarity with authentication mechanisms e.g. Multi factor authentication, OAuth
  • Familiarity with techniques for Device binding, App Hardening, Secure Key Management etc.
  • Experience of delivering in an agile environment.
  • Exceptional problem solving and analytical skills. Solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems.
  • Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner.
  • Networking –interpersonal skills; collaboration, openness and relationship building skills
  • Able to work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
  • Vendor management – ability to understand a vendor product offering and ability to integrate into current technology stack

Preferred qualifications, capabilities and skills:

  • Experience in tools like Cryptomathic, Zimperium etc.
  • Ideally will have a background in banking Apps and websites