Network Management - Payments Business Relationship Manager - Executive Director

JP Morgan

Location: Greater London

Job Type: Full time


Are you looking for an exciting opportunity to join a dynamic and high profile team in a fast paced and challenging area? This is a unique opportunity for you to take up a senior role in the Network Management team and own and drive key internal business relationships across our business

Job Summary

As a Payments Business Relationship Manager you will provide product relationship management support between Network Management and the Payments Business for the High Value Clearing, Low Value Clearing and FX Products. You will collaborate and partner closely with the LOB Payments Representative to manage the overall strategic engagement and support the Payments business require from Network Management. You will need to demonstrate an ability to deeply engage with the Payments Product Heads and you will have the ability to manage the implementation of change across the firm’s global network of Cash Agent Banks and Payments FMIs.

You will report into the Global Head of Cash Network Management and Co-Head of Network Management and will align closely with the Payments Line of Business Representative. As the Payments Business Relationship Manager you will manage internal relationships and connect the Businesses to their markets and providers. You will require a deep understanding of key Payment’s products and services such as; High Value Clearing, Low Value Clearing and FX. Key aspects of your role will be to champion business needs, act as a product point of contact, in partnership with the Line of Business Representative, and advise the business on market standards, risks, changes and trends. This aspect of the role requires both a risk, controls and relationship management mind-set. It is a global role requiring extensive collaboration with the Network Management Regional Cash Heads and wider Network Management group.

Job responsibilities

  • Manage the High Value Clearing, Low Value Clearing and FX Payments Business Relationship Manager and focus on the day-to-day relationship with the Payments organisation, connecting the business to its markets and providers. This will include deep stakeholder engagement at a senior level to champion business needs and act as a central point of contact for the Payments products.
  • Participate in Business committees and governance forums, as appropriate.
  • Serve as a Payments Product SME within the Network Management space.
  • Interact with Senior Product managers; High Value Clearing, Low Value Clearing, FX Products to understand strategy and new opportunities.
  • Ensure Network Management colleagues are kept abreast of the needs and strategy of the Business, building common goals and delivering the businesses objectives.
  • Identify and implements solutions to address any challenges, identify developing trends across markets to enable Business to offer a competitive advantage to their clients.
  • Own the relationship between High Value Clearing, Low Value Clearing and FX Products and Network Management, ensuring performance standards are met and product knowledge is socialised across the broader group.

Required qualifications, capabilities, and skills

  • Possess strong understanding of the Financial Services industry, the regulatory environment and impact on business strategy: Significant work experience in the Financial Services industry.
  • Have strong and effective communication skills
  • Very strong written and verbal communication, with the ability to communicate succinctly, providing opinion and challenge senior stakeholders, as appropriate.
  • Experience of liaising with and presenting to senior management.
  • Deep knowledge of following Cash Products: Account Solutions, High/Low Value Clearing, Payables/Receivables, Liquidity, Cross-Currency (FX)
  • You will have proven leadership experience.
  • Ability to influence and work with others to achieve objectives.
  • Ability to build and maintain productive working relationships with colleagues at all levels and across functions in a collaborative manner in order to achieve results and have experience working with global teams.

Preferred qualifications, capabilities, and skills

  • You will have expertise in Data analysis and modelling
  • Network Management and High Value Clearing, Low Value Clearing and FX Products experience