Securities Services - Business Operations Associate - Associate

JP Morgan

Location: Greater London

Job Type: Full time


We are seeking a Business Operations Associate to join our entrepreneurial and collaborative team. This role provides a unique opportunity to manage projects, develop and implement new processes, and support business growth through strategic partnerships. Reporting to the COO for Data Solutions, you will gain exposure to all aspects of the Data Solutions business, working with a wide range of data to develop solutions using the latest cloud technology. Strong execution, communication, and partnership skills are essential.

Job Summary:

As a Business Operations Associate within the Data Solutions team, you will have an exciting opportunity to gain exposure to all aspects of our business. You will play a crucial role in supporting our day-to-day operations by developing, implementing, and monitoring new processes. You will also contribute to our business strategy and growth through strategic partnerships and special projects. This role requires strong execution, communication, and partnership skills, and offers you the autonomy to manage projects. You will be part of an entrepreneurial and collaborative team that uses a wide range of data to develop solutions to real-world problems using the latest cloud technology.

Job responsibilities:

  • Manage expansion of business to new jurisdictions, partnering with controls, compliance, tax, legal, product and engineering.
  • Manage product change management governance forum, ensuring risks, issues and actions are managed.
  • Maintain templates, guidelines, references, and resources for the team
  • Design and optimize end to end processes across product and client success teams
  • Design and implement contract management workflow and integration with billing systems and operations.
  • Manage projects to onboard and implement tooling to enable scale and control in business operations.

Required qualifications, capabilities, and skills:

  • Experience in project and program management.
  • Strong executive presence & exceptional communication skills.
  • Strong commercial acumen, curious attitude and strategic thinking capability
  • Self-starter able thrive in a fast-paced, collaborative and cross-functional environment that is results-driven
  • Enjoy working in a fast-paced and ever changing environment
  • Fortitude to persevere when confronted with difficult challenges
  • Strong time-management and organizational skills with ability to objectively prioritize

Preferred qualifications, capabilities, and skills:

  • Strategy and or Client Facing experience
  • Data Engineering, Data Science, Data Modeling experience
  • Experience with JIRA, particularly for mapping user stories, program roadmaps and reporting
  • Experience with Salesforce or for CRM