Markets Operations Platform Transformation Marketing & Communications - Vice President

Greater London
Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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Are you a positive individual who is motivated and willing to see things differently? Then this is the role for you.

As a Markets Operations Platform Transformation Marketing & Communications - Vice President in the Markets Ops Platform Transformation team, you will be responsible for executing the groups communications and marketing strategy. This will involve understanding the problems to solve & challenges from a communications/marketing perspective & formulating a clear, yet concise communications & marketing vision & strategy for the group. The candidate is expected to have extremely strong written, visualisation & verbal communication skills to be able to communicate this across our wide set of stakeholders & partners, with the ability to land the importance & value of comms & marketing as part of driving value for the firm.

Job responsibilities

  • Develops holistic communications strategies for Unity as well as the wider Transformation Group initiatives for vision, strategy, launches/delivery and value
  • Develops marketing campaigns to raise awareness & visibility, with a clear strategy around groups to targets, with a clear measure of success
  • Partners with all operations teams to obtain feedback and understand the ‘pulse’ to feed into our product strategy & capability build out to ensure we are aligning to opportunities & value
  • Works with various subject matter experts and program leads to strategically plan and develop communications for varied audiences. These include communications for projects, initiatives and campaigns as well as business-as-usual activities. All communications need to follow brand and communications style guides
  • Develops creative employee-facing campaigns to increase awareness and understanding of certain tools, process and programs, as well as increase employee engagement; use data and metrics to measure results and develop new strategies to enhance outcomes
  • Ensures that key groups within Markets Operations and the firm are informed of key initiatives, especially for large transformation efforts; Partner closely with other communication leads across Markets Operations to deliver integrated messages across product portfolios
  • Reviews existing and develop new engagement tactics to deliver impactful messaging to managers and employees, leveraging all relevant channels (e.g., email, print, videos, web)

Required qualifications, capabilities and skills

  • Vast overall experience in communications is required
  • Ability to produce clear, concise, well-designed communication in a variety of media including online, print, video and digital signage
  • Ability to digest complex information and simplify it for internal audiences using clear, easy-to-understand and concise language and visuals
  • Excellent writing and editing skills, and a solid command of grammar, style, proofreading and editing techniques is a must
  • Superior project management skills with emphasis on collaborating with all levels to research, write and produce communication strategies and provide other comprehensive communication support
  • Able to manage multiple projects concurrently with high attention to detail
  • Must be a creative, strategic thinker with a positive attitude, high standards and be committed to delivering high quality communications and must be able to work under pressure in a fast-paced, deadline-driven environment
  • Markets/Investment banking experience required with strong understanding of technology and industry trends
  • Strong understanding of enterprise strategy and transformation
  • High level of proficiency in MS Office Suite required (particularly Power Point), and Adobe Illustrator, InDesign and Photoshop is a plus
  • High level of proficiency in site creation such as Confluence

Preferred qualifications, capabilities and skills

  • Significant knowledge of/experience in transformation programs, ideally Markets transformation strongly preferred
  • Degree in communications, journalism, English or equivalent is a plus; experience working in a large corporate environment preferred
  • A proactive, self-motivated and results oriented attitude with the ability to work independently or as part of a team