Tech Writer

Greater London
Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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Technical writer for design system (London)

Focus: Documentation and educational content for our Salt design system.

Eight or more years’ full-time writing/editing experience required.

As a technical writer, you’ll support the evolution of the J.P. Morgan’s Salt Design System. Collaborating with designers, developers, information architects, product owners and content strategists, you’ll create documentation that drives ease of implementation by following our guidelines for style, voice and tone.

Salt design system

Salt is an open-source solution for building exceptional products and digital experiences in financial services and other industries. It offers well-documented, accessible components as well as comprehensive design templates, style libraries and assets.

Salt is the next-generation version of the established design system, which has been used to build over 1,200 websites and applications.

Salt will be the vehicle for the digital delivery of a universal design language—with best-in-class business patterns, content and accessibility guides—plus tooling and adoption resources.

For more information, see Salt.

Salt team

Our mission is to design and develop a world-class design language and component library. It will enable the firm and clients to rapidly develop global digital experiences that are consistent, demonstrate strong brand identity, and span multiple products and delivery channels.

The work

Responsibilities include:

  • Editing and rewriting documentation for Salt offerings, including design components and patterns.
  • Writing, editing and rewriting foundational education covering design, content, accessibility, etc.
  • Distilling technical information for a broad audience.
  • Evaluating and auditing existing content.
  • Striving for consistency in presentation and depth of detail.
  • Working closely with stakeholders to improve content.
  • Providing insights for improving the content experience.
  • Contributing improvements to the content guidelines.
  • Participating in discussions about the UI Toolkit user experience.

Essential writing experience/understanding:

  • Digital documentation editing/writing.
  • Brand and stylebook guidelines.
  • Content from many contributors edited with a consistent voice and tone.

Essential UX experience/technical understanding:

  • Digital user experience.
  • Technical concepts (e.g., design component functionality), and how to communicate them to a variety of audiences.

Preferred experience:

  • Design systems.
  • Software development.
  • JavaScript, React.
  • Atomic design principles.
  • B2B financial services content.
  • AP Stylebook.

Every candidate interviewed will need to take a short editing test.

We Value Diversity

We value the unique skills of every person on our team. We’re an organization that thrives on diversity and encourages each employee’s growth and development.

If you’re looking to build your career as part of a global team tackling big challenges that impact people and companies around the world, we want to meet you.

Digital Experience Design group

We’re Digital Experience Design, an award-winning team recognized for its accomplishments in design and innovation. Our group is global, with over 200 product designers, UX researchers, service designers, content strategists, creative technologists and other specialists.

We partner with business, product, and technology stakeholders across J.P. Morgan’s Commercial & Investment Bank to create world-class fintech products and nondigital solutions that drive engagement and increase client satisfaction.

Simply put, we create solutions that are better by design.

Learn more about DXD at