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Securities Services Operations – Transformation – Program Management - Executive Director

Greater London
Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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This is a fantastic opportunity to grow your career in Program Management. If you are a high-performing and experienced Executive Director interested in assuming a key role in the successful delivery and execution of the operations strategy globally, then this job is for you! Our Securities Services Operations Transformation team is embarking on a strategically important global, multi-year program to improve operational scale and efficiency and drive improved margin and profitability for the lines of business.

As a Program Management - Executive Director, in the Securities Services Operations - Transformation team you will be instrumental to define the strategy, develop execution plans and manage change programs across Product Development, Operations and Technology stakeholders. In this role you will also have a chance to use your strong communication skills combined with outstanding executive presentation skills, with the ability to bring people together and face off to colleagues at all levels of the organization.

Job responsibilities

  • Leads and manages end-to-end projects, from initiation to implementation, ensuring adherence to timelines, budgets, and quality standards - Project Management
  • Collaborates with key stakeholders and clients to understand their requirements and expectations, ensuring that deliverables meet their needs and enhance overall client satisfaction - Client Engagement
  • Identifies and mitigates potential risks throughout the project lifecycle, ensuring compliance with relevant regulations and internal policies - Risk Management
  • Provides guidance, direction, and support to project teams, promoting a collaborative and productive work environment - Team Leadership
  • Identifies, continuously, opportunities for process optimization, efficiency gains, and automation to enhance operational performance - Process Improvement
  • Develops and maintains comprehensive project reports, metrics, and KPIs to provide insights into project progress and performance - Reporting and Analysis
  • Collaborates with technology teams to integrate innovative solutions into the securities services operations landscape, ensuring seamless integration and alignment with business goals - Technology Integration
  • Works closely with external vendors to ensure service excellence and timely delivery of outsourced components, while effectively managing vendor relationships - Vendor Management
  • Facilitates smooth transitions during system upgrades, process changes, and organizational restructuring, ensuring minimal disruption to operations - Change Management
  • Stays abreast of industry trends, regulatory changes, and emerging technologies within the securities services domain to provide strategic insights and ensure JP Morgan's competitiveness - Industry Awareness

Required qualifications, capabilities, and skills

  • Bachelor’s degree in Finance, Business, or a related field
  • Proven experience as a Portfolio/Program Manager or in a similar leadership role within securities services operations or financial services
  • Strong understanding of securities operations, including fund asset management, settlement, custody, and corporate actions
  • Exceptional project management skills, with a track record of successfully delivering complex projects on time and within budget
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders
  • Proficiency in data analysis and the ability to draw actionable insights from complex datasets
  • Demonstrated leadership capabilities and the ability to inspire and motivate teams to achieve their best
  • Demonstrates a positive ‘can-do’ attitude’ and contribute to an energetic and motivated team environment with a strong sense of urgency and work ethic
  • A team player who is flexible and can maintain both a positive attitude and high level of performance in demanding/time-sensitive initiatives

Preferred qualifications, capabilities, and skills

  • Advanced degree such as Masters Degree, MBA, CFA or relevant certifications