Senior Lead Software Engineer- Observability

JP Morgan

Location: Glasgow City

Job Type: Full time


Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Senior Lead Software Engineer at JPMorgan Chase within the Engineer's Platform and Integrated Experience, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.

Job responsibilities

  • Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Develops secure high-quality production code, and reviews and debugs code written by others
  • Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
  • Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
  • Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
  • Adds to team culture of diversity, equity, inclusion, and respect
  • Leads the design and development of observability solutions tailored to the specific needs and challenges of our systems and infrastructure at scale.
  • Collaborates with customer teams to identify common pain points and challenges related to observability and develops solutions to address them.
  • Creates documentation, guides & tech primers that champion & streamline observability adoption across the organisation.

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and proficient in applied experience
  • Hands-on practical experience delivering system design, application development, testing, and operational stability
  • Advanced in one or more programming language(s)
  • Proficiency in automation and continuous delivery methods
  • Proficient in all aspects of the Software Development Life Cycle
  • Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
  • Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • In-depth knowledge of the financial services industry and their IT systems
  • Practical cloud native experience of AWS fundamentals such as compute, networking, storage, security policies and how to build & deploy applications into that eco-system
  • Enjoys presenting to other engineers on proposed designs and approaches
  • Proficient in written and verbal communication skills with the ability to articulate concepts to stakeholders, senior management and customers
Preferred qualifications, capabilities, and skills
  • Experience with one or more observability platforms such as Prometheus, Grafana, Dynatrace, Datadog, Splunk etc.
  • Experience of deploying and operating distributed systems
  • Understanding and experience of Open Telemetry (OTel) standards and tools
  • Can demonstrate how to build secure applications, using tools to identify and remediate vulnerabilities and use modern techniques to control access to applications and APIs