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Solutions Delivery Lead

Greater London
Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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Join our team as the lead to work closely with the Head of Strategy/Cross Product Solutions Delivery to manage line-of-business (LOB) stakeholders and their teams in support of the transformation initiatives.

As as Vice President on the Innovation & Transformation Solutions Delivery team within the Planning and Analysis unit you will work on some of the most complex problems imaginable at the intersection of two dynamic industries: finance and technology. Interact with wide range of senior stakeholders across the bank. Help develop products that can change the way our stakeholders operate. Influence decisions on platform strategy, client engagement and implementing innovative technology-based solutions at the bank. Partner with other high-performing teams within JPMorgan to inspire innovation and champion change throughout the bank. As the Solutions Delivery Lead will be responsible for executing against a consistent framework to deliver end-to-end solutions to our Planning & Analysis (P&A) and Finance partners.

Job responsibilities

  • Partner with business, product and technology teams during inception and discovery phase to develop business cases.
  • Define roadmap and key milestones to deliver end-to-end solution.
  • Responsible for requirement gathering and creating development user stories for product/tech team.
  • Facilitate client facing activities such as user adoption, lead defect/product issue management, coordinate user acceptance testing (UAT) and feedback processing.
  • Provide regular updates / checkpoints on solution status with senior stakeholders, raising risks and issues early and working with broader team to resolve.
  • Ensure production readiness (education, training, communications, etc.) and provide level 2 post go-live support. Oversee intake process and return on investment (ROI) analysis to help with prioritization.
  • Partner with Head of Strategy to facilitate collaboration between stakeholders in building consensus around common objectives. Partner with Product Owners and Use Case Owners to develop and maintain Objectives and Key Results (OKRs), status updates, initiative scorecards and delivery schedule.

Required qualifications, capabilities, and skills

  • 7+ years’ experience in the Product Management & Delivery / Transformation discipline executing solution delivery mapped to business and market needs, product management and working with senior stakeholders.
  • In depth knowledge of Financial Planning & Analysis and Allocations processes and functions, including budgeting, forecasting, actuals processing, allocations, and all related execution management.
  • Experienced working in a product-centric culture driven by an organized process of product decision making; ability to create impactful and commercial products and advocate these Product Management principles with all types of audiences.
  • Able to review/analyze existing processes and recommend improvements - push the status quo and able to strategize, plan and execute on new vision.
  • Highly motivated and eager to roll up your sleeves to make things happen. Focused on delivery.

Preferred qualifications, capabilities and skills

  • Experience with vendor /application - Anaplan, ThoughtSpot, Atoti