Control Manager, Issue Management & Advisory – Vice President

Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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The Client Onboarding & Documentation (CO&D) organization is seeking a highly talented Vice President to work in EMEA as arms of the CO&D Global Controls Team. This is an excellent opportunity for a self motivated employee who enjoys solving complex problems and delivering creative solutions.

As a Control Manager, Issue Management & Advisory - Vice President in CO&D team, you will work for the Issue Management and Advisory team lead. You will play a crucial role in the team's daily operations - the CO&D Global Controls Team is focused on ensuring a robust control environment for Wholesale Know Your Customer (KYC) Operations and Digital Document Services (DDS) teams through the proactive identification and timely remediation of risk.

Job responsibilities

  • Works closely with management and business to opine on emerging risks and controls necessary to mitigate operational risks
  • Interfaces senior management in EMEA including Operations, GFCC teams
  • Manages a portfolio of Issue management and advisory from control standpoint
  • Uses data analysis and tools in root cause analysis of operational errors and control breaks to create a systematic approach
  • Partners with Operations on the sustainable implementation of operational changes; provides guidance and advisory role on the risks and required controls needed to support large scale “Change” initiatives including Business Integrations
  • Guides the team on data driven approach for business analysis, issue dimensions, change testing as applicable
  • Partners effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices
  • Interfaces senior management, managing directors and represents the team in various governance meetings
  • Creates a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
  • Advises on and continually reassesses key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
  • Ensures operational practices are following relevant risk standards, policies, and regulations to maintain an effective control environment

Required qualifications, capabilities, and skills

  • Substantial experience in Anti-Money Laundering/Know Your Customer (AML/KYC)
  • Strong leadership, drive to change and lead digital agenda to drive strategy and solutions for problem-solving, analytical, team building
  • Must be highly disciplined, a self-starter, and can execute in a fast-paced, results-driven environment
  • Ability to drive a culture of risk awareness and proactive risk identification and assessment
  • Excellent written and verbal communication skills

Preferred qualifications, capabilities, and skills

  • Compliance, Audit, Risk, or Operations experience