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Communications and Engagement Executive - 12 Month Fixed Term Contract

Liverpool Victoria General Insurance Group

Location: Essex

Job Type: Not Specified


Who we are

We are not your average insurance company; in fact, we strive to be different. You will not find strict dress codes, jargon-filled documents, or unrealistic targets here. What you will find is a welcoming culture, a clear vision and teams of passionate people doing their best for our customers.

LV= GI is a large, multi-award-winning general insurance company, with nearly 7 million customers and aspirations for future growth. Having recently become part of the Allianz family, we’re proud to be one of the largest personal insurers in the UK.

Role Description

The Personal Lines Broker Marketing team are currently seeking an experienced B2B Communications and Engagement Executive on a 12-month fixed term contract.

As the Communications and Engagement Executive you’ll be working within a friendly B2B marketing team and play a key role in delivering the communication and engagement strategy for the Broker business.

Working alongside the Marketing Communications Manager, this role involves developing and delivering marketing and service communications and campaigns, understanding analytics to drive continuous improvement, and developing good working relationships with internal stakeholders. You’ll also have the confidence to take ownership of your key areas of responsibility along with involvement in a variety of other marketing related ad-hoc projects to support the team.

Driven by pride and passion, we’ll always do the right thing to inspire trust in our people and our brokers.

Your focus:

  • Assist the Marketing and Communications Manager to deliver the Personal Lines B2B communication and engagement strategy.

  • Deliver innovative, creative and engaging internal and external B2B communication, through a variety of activities and channels, that support our overall strategy and are in line with our values, brand and tone of voice.

  • Design, develop and deliver value add B2B campaigns that support business growth and development plans.

  • Produce high quality and engaging internal and external content that is aligned with our brand and complements wider Group strategic aims and PR activities.

  • Evaluate communication and engagement MI, working collaboratively with the digital marketing team to optimise content and increase performance of our channels.

  • Build and maintain strong collaborative relationships with key stakeholders to understand the business strategy, share insight, plan and deliver creative marketing communications.

  • Maintain a keen awareness of competitor activity in the industry, producing regular reports on our competitive marketing positioning.

  • Be a ‘Communication Champion’ offering support, best practice guides and training to other members of the team and the wider business.

  • Project manage and deliver other ad-hoc marketing projects and activities as required.

About you

No day is the same so we’re seeking a self-starter, someone who can hit the ground running and be empowered to make a difference from day one. You’ll have strong copywriting, campaign management, organisational and interpersonal skills to manage the day-to-day activities, as well as support the team with new initiatives and projects. In addition, you’ll demonstrate the ability to think laterally and come up with creative and innovative ideas across a variety of channels as well as a professional and can-do attitude.

You’ll need previous experience of working in a multi-media marketing/communications role and a proven track record of delivering innovative marketing plans with a creative and analytical mind. Ideally, you’ll be A-Level qualified standard and have CIM Post-Graduate Diploma.

Our Ways of Working

The role will be based at the LV=GI Brentwood 171 King's Road, Brentwood CM14 4EJ

Our office with flex model means that you will have the opportunity to work from home as well as the office. As a hybrid worker you will be in the office between 2 and 16 days per month depending on individual and business need. This will be discussed at interview stage.

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

We are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

What we can offer you

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider LV=GI Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

  • 26 days' holiday

  • A competitive pension for which LV= will pay twice the amount you pay, up to 14%

  • An annual bonus scheme based on company and personal performance

  • A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance)

  • ElectriX EV salary sacrifice scheme

  • A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance.

Our Purpose and Values

We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of LV= GI. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.

Diversity & Inclusion

At LV=GI we value diversity and inclusion and back this up with our accreditations. We are EDGE certified for gender inclusion, members of the Women in Finance Charter, signatories of Business in the Community’s Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.

At LV=GI, we encourage our people to advocate for what they need, we listen, and we act – this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.

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