Who we are

We are not your average insurance company; in fact, we strive to be different. You will not find strict dress codes, jargon-filled documents, or unrealistic targets here. What you will find is a welcoming culture, a clear vision and teams of passionate people doing their best for our customers.

LV= GI is a large, multi-award-winning general insurance company, with nearly 7 million customers and aspirations for future growth. Having recently become part of the Allianz family, we’re proud to be one of the largest personal insurers in the UK.

Role Description

In an exciting time of change at LV= GI (part of the Allianz Group), collaboration is key! We have a fantastic opportunity for a Senior Business Analyst to join our family of talented people.

As a Senior Business Analyst, you will be an integral part of this evolution, keeping our customer-centric approach and putting the heart back into insurance as we develop out new propositions from idea through to customer launch.

Working in an agile environment, you will be bringing energy to our strategies on key change for the business. This is a dynamic and fast-moving place to work, and with so many moving parts, you will need to be engaging, persuasive and the glue that holds different teams together.

A hands-on approach is needed as in this role you will be the bridge between the business functions and technical teams, working with stakeholders to ensure we achieve the LV= vision to be the Best Loved.

About you

You’re a Business Analyst who is looking to make a difference and exact real change who is used to taking a loose brief and shaping this into what’s required for the Business. You’ll want a role where you can work collaboratively, but with a lot of autonomy too – supported by others in your team but trusted to do your job well and be given the flexibility to manage your time to get the job done.

As an analyst with industry experience, you will be building your track record of taking strategic vision through to realisation. You’re naturally curious, insightful and get to the bottom of problems that your stakeholders haven’t even thought of yet!

Your ability to communicate and collaborate with others will be one of the most important skillset you have for this position: understanding and translating for colleagues with very different specialisms associated within their fields; from stakeholders with operational and strategic sway, to the more technical IT and Development teams.

Experience in the General Insurance sector and an ability to work at a strategic level to help shape up new ideas would be very beneficial – we have a wide range of areas you could be assigned to – from our digital services for our main home, motor or pet insurance products, direct or via our Brokers – right through to our underwriting and pricing areas that underpin everything we do.

Any previous agile experience would be a benefit but is not essential – an open, collaborative mind-set is what we need from you.

Our Ways of Working

You’ll be based at either LVG Croydon, 69 Park Lane, Croydon CR9 1BG or LVGI Bournemouth, Frizzell House, Bournemouth BH1 2NF.

Our office with flex model means that you will have the opportunity to work from home as well as the office. As a hybrid worker you will be in the office between 2 and 16 days per month depending on individual and business need

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

We are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

What we can offer you

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider LV=GI Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• 30 days' holiday

• A competitive pension for which LV= will pay twice the amount you pay, up to 14%

• An annual bonus scheme based on company and personal performance

• Private medical insurance which you can upgrade to family cover

• A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance)

• ElectriX EV salary sacrifice scheme

• A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance.

Our Purpose and Values

We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of LV= GI. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.

Diversity & Inclusion

At LV=GI we value diversity and inclusion and back this up with our accreditations. We are EDGE certified for gender inclusion, members of the Women in Finance Charter, signatories of Business in the Community’s Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.

At LV=GI, we encourage our people to advocate for what they need, we listen, and we act – this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.