National Account Manager (NAM)

Greater London
Full time
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Philip Morris International UK
FMCG & consumer goods
501-1,000 employees
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Join a revolutionary change.

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products!

Are you ready to take your career to the next level? Philip Morris UK (Hammersmith) is seeking multiple National Account Managers with a strong track record of building relationships and driving multi-category account plans. As a National Account Manager, you will have the unique opportunity to collaborate with key accounts and align our strategic goals with their needs. You will play a crucial role in our team, working closely with different departments to effectively implement channel and account strategies.

  • You’ll be cultivating existing and new relationships at multiple levels with key accounts to establish high degrees of trust.
  • You will be working with internal stakeholders and take part in projects to achieve business objectives for key accounts.
  • By applying your knowledge of PMI's business and team, you’ll be introducing opportunities and build key account values and relationships.
  • Applying your storytelling ability to effectively lead, advise, and influence key account buyers regarding broader category insights.
  • You’ll be negotiating deals with longer-term value aligned with account and channel strategies.
  • You will be driving decision-making by using business and industry insights.
  • Implement and deliver approved multi-category channel strategies within your defined account portfolio.
  • You’ll develop and implement multi-category trading agreements that drive market share growth through the utilization of programs, trade activities, activations, and resource deployment.
  • By analyzing performance, identifying trends, issues, you’ll look for opportunities within your account portfolio.
  • As part of this role, you’ll regularly communicate with your line manager to review performance in relation to agreed objectives and ensure adherence to company standards.
  • You’ll be accountable for the accuracy of account submissions relating to budget, volume, and margin retention.
  • Last but not least, you’ll ensure complete adherence to all PMI policies and procedures, as well as the Guidebook to Success.

About you:
  • You are someone with proven experience in National Account Management, ideally in an FMCG or other fast paced environment.
  • You have experience in developing and managing multi-level client relationships, nurturing them to drive business growth.
  • You have internal stakeholder management experience for developing strategies to prepare the account plans.
  • You can demonstrate your experience in vendor management and consumer & B2B deployment to drive successful sales strategies.
  • You are a strong communicator, particularly in client communication and comfortable in dispute resolution.
  • You have a strong understanding and ability to enable account activation activities to allow positive client onboarding.
  • You are familiar with key account sales processes and have demonstrated the ability to craft and deliver compelling stories that resonate with key account buyers.
  • You are someone who can apply their expertise in multi-category deployment to contribute to business expansion and can collaborate with team members from different departments to ensure smooth operations and achieve optimal outcomes.

Right to work in the UK is required for your application to be considered.

What we offer
PMI offers outstanding performers the opportunity to develop themselves, and grow their careers within the business, both locally and worldwide. Working with us offers a demanding, fast paced career, and we want to reward that. From our competitive salary, flexible working options, enhanced parental leave policy, medical cover, life assurance and season ticket loans, we have you covered. Our comprehensive flexible benefits pot allows you to further tailor your benefits to suit you.

Our commitment to inclusion
At PMI, we prioritize the well-being and sense of belonging of our workforce. We actively promote diversity and inclusion through our employee resource groups (ERGs), which address various aspects such as age, disability, LGBTQ+, race and ethnicity, and parenthood. These ERGs serve as inclusive networks within our organization, and we strongly encourage all employees to engage with them. Furthermore, we take great pride in being the first global company to attain the Equal Salary Certification, highlighting our commitment to equality. We take wellbeing seriously, so we have trained mental health First Aiders to help support our employees, as well as support in the form of our LifeWorks app and Employee Assistance Programme.

At PMI, we are committed to creating an inclusive and diverse workforce. We evaluate candidates based on merit and business requirements, without regard to sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood, and disability. We value equivalent experience and qualifications, so if you have the skills and expertise needed, we encourage you to submit your application. If you need any reasonable accommodations during the recruitment process, please inform us.