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Order Fulfilment Executive


Location: Greater Manchester

Job Type: Full time


Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Order Fulfilment Team

The Procurement department are responsible for processing all customer orders whilst achieving high standards of order accuracy. We are a highly motivated group of individuals who collectively work together to ensure that our reputation as a first-class Procurement team is upheld.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential

Drive the success of the business

You'll be a key member of the Order Fulfilment Team within the Procurement Department responsible for high volumes of transactional orders and understanding how vendor programmes work. You will be working with internal sales teams and external suppliers on customer orders to ensure they are processed accurately whilst obtaining the best price and providing a high level of service to the customer.

As an Order Fulfilment Executive, you'll be responsible for:

  • Raise purchase orders by ensuring they meet vendor requirements and price.
  • Monitoring and expediting of orders through to order acknowledgement.
  • Ensuring inbox is maintained and order queries are picked up within 2 hours and resolved within 24 hours.
  • Focus on accuracy and processing a high percentage of orders across aligned teams.
  • Manage queries relating to orders from sales teams, suppliers and vendors.
  • Demonstrate a basic understanding of how key vendor programmes work across all categories.

We'd love you to have

  • Good organisational skills, time management and attention to detail.
  • Ability to multitask and work well under pressure.
  • Good communication skills, with the ability to develop relationships with different personalities across the business.
  • Ability to learn quickly and retain large quantities of information.
  • Ability to resolve simple queries.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3days in the office and 2days working from home
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now

As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.

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