Public Sector Microsoft Internal

Greater Manchester
Full time
Posted
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Softcat
I.T., digital & online media services
1,001-5,000 employees
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Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Microsoft Team

Microsoft are a key strategic partner for Softcat. The Microsoft team provide licensing, product information and commercial guidance in Microsoft sales engagements. This is underpinned by the operational and contractual expertise within the team, spanning both Corporate and Public Sector licensing sales.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.

Support our Microsoft team and customers

As a Public sector Microsoft Internal you will be an essential part of the Microsoft Internal Team, working alongside your teammates to you will be engaging with Customers and the Softcat Public Sector Sales teams to provide product & licensing information and engaging on additional activities to ensure an excellent level of service.

As part of this role you'll be responsible for:

  • Assisting the Public Sector Microsoft specialists with basic customer requests & enquiries.
  • Supporting the specialists with creation of quotes and cost models.
  • Working with Public Sector Sales Support & licensing purchasers to ensure adherence to the clean order process for contract orders.
  • Running periodic reports to provide customers with visibility of licenses, consumption, and billing.
  • Providing support with the creation of standardised customer facing templates.
  • Delivering verbal and written communications with customers.
  • Driving to close Microsoft licensing opportunities as needed with Softcat Account Managers
  • Managing communication internally and externally about Microsoft products and associated licencing
  • Working alongside Softcat Sales Teams & Licensing Consultants engaging with targeted customers and assisting them on meetings and conference calls

We'd love you to have

  • Previous experience in a customer centric role would be desirable
  • Good working knowledge of Microsoft Office applications
  • Passion in techology and how this can help drive business change
  • Ability to develop and maintain relationships with both customers and Internal Softcat teams
  • Excellent time management skills with the ability to meet expectations for fast turn-around

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now

As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.