Travel & Expenses Specialist


Location: West Midlands

Job Type: Full time


Do you want to have an impact and join a business where you can make the difference?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our HR Team

The Travel & Expenses Specialist role sits within the HR – Reward, Payroll & HR Services team, within a wider HR, Property & Facilities department. The HR – Reward, Payroll & HR Services team is responsible for providing first line employee support, administering the employee lifecycle, particularly through HR systems, ensuring a timely and accurate payroll and expenses service and providing a first-class benefits and perks offer.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.

Make change happen by joining a team that never stands still

As the Travel & Expenses Specialist you will manage our travel and expenses expenditure in the most efficient way, whilst ensuring employees are empowered to perform their jobs to the best of their ability. You will be managing key external relationships whilst working closely with internal stakeholders such as HR Services, Finance, Fraud, Payroll, IT, Internal Communications and Internal Procurement.

In this role you will be responsible for:

  • Owning the relationship with our external expenses system (Concur) and travel management system / partner (CWT)
  • Ensuring the best rates are available for accommodation and travel requirements
  • Driving adoption of preferred platforms, partners and processes across our employee base
  • Reviewing trends in travel and claim reports and escalate any potential breaches in policy or employee conduct
  • Partnering with the Head of Internal Procurement on any external supplier tender processes

We'd love you to have

  • Extensive experience managing travel and expenses for a large corporate business, either in-house or in a third-party provider
  • Customer excellence mindset and knowledge of how to run a best-in-class business travel service
  • Ability to deep dive into data and work confidently with numbers and reports
  • Strong demonstrable negotiation skills
  • Confidence to challenge and present findings

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 1 / 2 days in the office and 3 / 4 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.