Catering Manager

Utility Warehouse Limited

Location: Greater London

Job Type: Full time


Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

We have a new role in our restaurant Trotters in the Colindale hub. It is a brilliant opportunity for a friendly, hardworking and experienced individual to take on a Catering Manager position in our in-house restaurant. In this role you will have full ownership and accountability of our restaurant Trotters.

We put people first. It’s all about you…

You’ll have proven management experience in a catering service with front of house and chef accountability alongside experience with financial targets and running of the P&L for the services.

You’ll also have:

  • Experience in a similar manager role with either internal or contract exposure

  • Experience of hospitality management and working with key stakeholders on company events

  • Be IT and computer systems literate, provide and monitor data

  • Take initiative and make decisions that are right for our customers

  • Have a safety-first mindset

  • Be willing to work with the team and support as an when required in the kitchen

We work together as a team. Your team and the people you work with…

The team is growing and we are welcoming more employees back to the office, meaning the restaurant is getting busier and busier. Yourself and the team will be ensuring the smooth running of the restaurant, positive customer reactions and providing delicious and nutritious food.

We deliver progress. What you’ll do and how you will make an impact…

  • Food Handling & Hygiene standards, including allergen awareness will be your bread and butter, constantly ensuring our restaurant is adhering to these.

  • Maintaining positive internal client relationships ensuring regular feedback is sought

  • Ensuring the smooth planning of the services and resources to deliver a first-class service to our customers

  • Be responsible for the management, recruitment, development and training of team members

  • Creating menu plans with financial and nutritional data to provide clear information to users and management

  • Ordering food, ensuring stock control and controlling food waste with monthly reporting to management

  • Deliver on the agreed financial budget and run commercially in line with net income and cost targets

  • Work closely with the Facilities team to ensure maintenance and cleaning regimes are monitored and managed

  • Health & Safety regulations and any team training and adherence to all company policies and procedures

  • Ensure resources are deployed effectively relative to the number of customers/forecasted demand to provide an excellent level of service.

  • Manage budgets for catering operations, including food/menu costs, equipment purchases, and overhead expenses.

  • Identify process inefficiencies and implement solutions to enhance productivity.

  • Monitor menu performance and adjust offerings as needed to optimise profitability and minimise waste.

  • Monitor expenses regularly and identify areas for efficiency and cost-saving opportunities.

  • Monitor vendor performance and quality to ensure value for money.

  • Provide training and development opportunities to staff to enhance skills and improve performance.

  • Ensure compliance with health and safety regulations, food handling standards, and licensing requirements.

  • Implement and review quality control measures to ensure food safety, freshness, and presentation standards.

  • Generate reports and analysis on catering performance, including financial metrics, cost variances, and operational KPIs.

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

  • An industry benchmarked salary. We’ll share it during your first conversation.

  • Share Options and a Save as You Earn scheme.

  • Discount on our services and you get our coveted Cashback Card for free.

  • A matched contribution pension scheme and life assurance up to 4x your salary.

  • Family-friendly policies, designed to help you and your family thrive.

  • Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.

  • Belonging groups that help UW shape an even more inclusive future.

  • A commitment to helping you develop and grow in your role.

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.

Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.