Senior Contracts Manager - Energy

Greater London
Full time
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Utility Warehouse Limited
1,001-5,000 employees
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This is a hybrid role working from our central London hub 2 days per week.

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

We put people first. It’s all about you..

We're seeking a highly commercial Contracts Manager to join our Energy team. This is an amazing opportunity to join a team who are already delivering great things but looking to be even better! Here's the key attributes you will need to demonstrate:

  • Significant experience in the energy industry
  • Experienced in supplier relationship management and a deep understanding of the drivers of the P&L,
  • Ability to provide clear management across contracts, procurement, risk management, and negotiation.
  • Experience of developing and mentoring a high-performing team
  • Educated to degree level in Business or Law (or equivalent experience)
  • Exceptional commercial acumen
  • Ability to build enduring and mutually beneficial relationships with some of UW’s most strategic commercial partners.
  • Strong internal internal stakeholder management
  • You live and breath our cultural DNA:
    • We put people first
    • We work together
    • We deliver progress

We work together. Your team and the people you will work with…

The Energy team at UW is accountable for driving the optimisation of our energy P&L, ensuring our customers get the most from their energy provision. The team look to ensure existing customers have the best deals whilst future-proofing our energy supply and contracts. It's a team of absolute experts who thrive on cutting through the complexity to get to the heart of the commercial drivers of our success.

You'll report into the Head of Commercial Contracts and manage a small team of Analysts.

We deliver progress. What you’ll do and how you will make an impact.

This plays a key role in the successful delivery of commercial contracts and Energy P&L in UW. You will own the contract lifecycle of the metering contracts across a customer base of c. 1.9m meter points. You will also be responsible for the management and optimisation of all our metering and commercial supplier relationships on a substantial and growing base.

You’ll be actively working on the key commercial levers to drive target outcomes on our metering portfolio and MAP agreements, identifying areas of risk and improvements to meet business objectives.


  • Managing supplier relationships, including business-critical MAP and MOP contracts, including the negotiation of side letters and amendments. Keeping the contracts in line with business requirements and internal stakeholder demands.
  • Delivering the P&L on the metering portfolio, with a detailed understanding of the cost base, contractual levers and commercials
  • Formally managing all in-life risks associated with the contracts and report on these at least quarterly.
  • Work with Smart teams and Operations to ensure timely production of forecasts, challenges, and planning to share with suppliers.
  • Ensuring all contract KPI’s / SLA’s are met and reported on monthly, providing remedial action plans for any underperformance.
  • Work closely with internal stakeholders such as Ops, Finance and Product to ensure we are meeting our contractual obligations to our suppliers
  • Negotiation and procurement of smart meters
  • Manage a high-performing team of analysts, providing coaching and development opportunities to team members

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

  • An industry benchmarked salary. We’ll share it during your first conversation.
  • Share Options and a Save as You Earn scheme.
  • Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
  • Discount on our services and you get our coveted Cashback Card for free.
  • A matched contribution pension scheme and life assurance up to 4x your salary.
  • Family-friendly policies, designed to help you and your family thrive.
  • Electric Vehicle scheme
  • Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.
  • Belonging groups that help UW shape an even more inclusive future.
  • A commitment to helping you develop and grow in your role.

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. If you need any help, support, or advice at any point during the hiring process please just let us know.

Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.