This is a hybrid role working from one of our Farringdon hub 1-2 days a week.
FTC 9-12 month Maternity Cover

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

We put people first. It’s all about you..

We are looking for an experienced and passionate digital communications professional to drive UW's internal communications channel strategy and operations. This role is a 9 - 12 month fixed-term contract to cover maternity leave.

What we’re looking for:

• You have experience managing internal communication channels and platforms, including but not limited to:
  • Out-of-the-box intranet products
  • Knowledge management platforms
  • Email marketing tools
  • Content management systems
  • Digital management and operational tools (we’re heavy Asana users!)
• You are experienced in internal communications (specifically) and understand how a great digital strategy can improve the employee experience.
• You have a high degree of flexibility, with the ability to manage multiple priorities simultaneously, as well as an eye for detail.
• You’re a natural planner and project manager and can help manage our editorial calendar and planning cycle.
• You have an innovative mindset – always looking for ways to improve how UW communicates with and engages employees.

We work together. Your team and the people you will work with…

This is a rare opportunity to join a high-performing team made up of wonderful people, doing great things.

The Internal Communications team is the engine room for communications across the business. It owns the communication of our business and function strategies, brings to life our culture and brand, and tells everyone across the business what they need to know about our products, services, and operational activities.

This role will report to the Head of Internal Communications and working closely with our Internal Comms Business Partners, People Comms Manager and our Workplace Technology team.

We deliver progress. What you’ll do and how you will make an impact.

You will be responsible for managing and driving improvements across our internal communication channels.

You will understand the complexities of communicating with a hybrid and customer-facing workforce. And, you will know what channel mix is required to communicate effectively to multiple different employee personas - identifying the best channels, for the right audiences, to deliver on our communication objectives and drive employee engagement.

What you’ll do

• Develop and manage internal communications channels - helping to implement best practice standards.
• Partner closely with our Workplace Technology team on behalf of Internal Communications to define business requirements for all internal communications digital platforms.
• Partner with Function Internal Comms Managers for aligned cross-platform channel matrix for all target audiences. Stakeholder management will be key to driving progress - helping to shape and influence the use of employee channels and platforms not owned by the internal comms team.
• Lead on driving improvements across existing channels and simplifying our channel matrix based on our FY25 internal comms priorities.
• Manage our measurement and reporting process and dashboards to help drive improvement across all content and channels.
• Support comms campaigns and editorial planning; aligning on prioritisation and tiering of comms activity across all channels.
• Support the team by managing our editorial calendar and planning process.

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

• An industry benchmarked salary. We’ll share it during your first conversation.
• Hybrid working, with 1-2 days in the office.
• Discount on our services and you get our coveted Cashback Card for free.
• Electric Vehicle Scheme
• A matched contribution pension scheme and life assurance up to 4x your salary.
• Family-friendly policies, designed to help you and your family thrive.
• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.
• Belonging groups that help UW shape an even more inclusive future.
• A commitment to helping you develop and grow in your role.

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Nicola Dorrington (ndorrington@uw.co.uk) will be your point of contact throughout the recruitment process.