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Director of First Impressions

Phoenix, Arizona
Full time
Posted
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NFP Corp.
Insurance & superannuation
5,001-10,000 employees
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Manage the lobby area and front desk

  • Operate VOIP Telephone System to relay incoming and interoffice calls to appropriate team members and/or take message
  • Greet all visitors professionally and courteously to determine their needs
  • Retrieve, open & stamp all office mail daily to hand off to appropriate person
  • Sign for the delivery of all courier packages and deliver to appropriate person
  • Distribute fax messages from Outlook to appropriate team members
  • Maintain parking passes and client parking book
  • Print and maintains daily office in/out sheet
  • Prepare conference room for meetings and clean up after meetings
  • Office closing duties

Supply Management

  • Maintain inventory and order all supplies for office and kitchen
  • Manage cost of supplies by shopping for best pricing

Administrative Duties

  • Maintain Rolodex
  • Facilities Management
  • IT support with other team members
  • Maintain Comp Consulting Office Calendar (schedule meetings)
  • Update/distribute employee contact list and phone extension list (as needed)
  • Assist Jim’s Executive Assistant on projects as needed
  • Manage filing for Controller
  • Reconcile American Express receipts and statement
  • Assist the administration department by updating Premium Histories for clients; prepare Insurance Summaries
  • Obtain Monthly/Quarterly Values for the administration department via the internet, email or phone
  • Data entry in Advisor’s Assistant (set-up client records, input policy information, create initial tasking for hand-off from new business to administration)
  • Create spreadsheets, PowerPoint and word documents on an as needed basis to support the team
  • Assist with mass mailings as needed

Knowledge Base:

  • Competence in use of Microsoft Office software
  • Ability to use a multi-line phone system
  • Basic insurance knowledge desired
  • Fast-paced constantly changing priorities and deadlines
  • Extensive periods of sitting and keyboard/computer work
  • Effective communication skills with individuals over the phone and in person