Who We Are

NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com.

Summary of Role:

This is a full-time hybrid position, with the expectation of two days onsite and three days remote each week. The position will have the responsibility to provide client advisory and consultative services for all health and welfare plans and services. Responsibilities include, but are not limited to, providing claims/cost reporting, strategic analysis, compliance and legislative guidance, contract and performance standards review, HR procedures assistance.

Essential Core Duties and Responsibilities:

• Marketing analysis of group benefits for new business and renewals
• Manage marketing process and ensure spreadsheet terms are accurately implemented and documented
• Claims and cost analysis for existing clients
• Vendor liaison for clients for all service, billing, and eligibility issues with carriers
• Responsible for meeting summaries and follow up with team members and external vendors
• Familiarity with carrier contracts, polices, and differentiators
• Responsible for maintaining outstanding checklists and renewal timelines for assigned clients
• Contract review and compliance support
• Proactive customer service and HR support
• Communication, education, and wellness support coordinated with team members
• Maintain files and databases
• Implementation and compliance support in coordination with team members
• Assist and organize the onboarding process for all new business cases and new business lines on designated accounts

Knowledge, Skills, and/or Abilities:

• Exceptional written, oral, interpersonal communication skills
• Advanced MS Office skills, to include excel, word, power point
• Strong client development and relationship building skills
• Ability to work both independently and within a team environment

Education and/or Experience:

• 5 years Client Management experience in Employee Benefits.
• Bachelor’s degree preferred.
• Experience in group core benefits, voluntary benefits, ancillary benefits, and enrollment/eligibility systems options for clients

Licensing/Certifications:

• Resident state (FL 2-15) Life and Health Department of Insurance License

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.