Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary

As the head of NFP’s life, absence and disability leave practice, you will oversee a national team consisting of marketing and consulting experts who support both NFP offices and our clients/prospects, as well as external brokers and their clients/prospects, in seeking out and selecting the most robust and cost-efficient life, absence, and disability programs for their employees. You will be responsible for developing and maintaining strong relationships with clients, carriers, vendors, and internal/external partners, as well as achieving revenue goals and delivering high-quality service. Collaboration with all defined stakeholders is necessary to deliver national initiatives effectively and efficiently.

Essential Duties and Responsibilities

• Develop and maintain ongoing relationships and continuous collaboration with clients, team members and carrier/vendor partners and be recognized as a subject matter expert in the space.
• Attend to stakeholder requests including product or vendor service or performance challenges and when required.
• When required, coordinate the implementation process between our carrier and/or vendor partners and clients on new business to ensure absolute successful outcomes.
• Provide value-added consulting expertise in the applicable areas and assist with client projects, renewals, marketing, and client meeting presentations.
• Work with internal partners to prepare and conduct RFPs to ensure best-in-class offerings for clients.
• Prepare weekly internal updates on activity and assure that all sales activity is properly tracked and accounted for.
• Help write and structure educational materials and client communications, including proposals, cost analysis, reports, spreadsheets, and presentations.

Knowledge, Skills, and/or Abilities

• Strong understanding of Life/AD&D/STD/LTD/FMLA/LOA plan provisions, underwriting, contracts and/or risk management.
• Ability to establish and maintain effective working relationships with carriers, vendors, peers, professionals, and management.
• Strong financial skills, prior experience in group disability underwriting or claims management strongly preferred.
• Ability to translate strategic initiatives into tangible business deliverables.
• Ability to express ideas clearly in both written and oral communications.
• Ability to design and deliver effective presentations.
• Strong negotiator and able to influence others.
• Proven experience successfully managing multiple projects and producing quality deliverables.
• Effective time management and decision-making skills.
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
• Strong problem-solving ability.
• Customer service oriented.

Education and/or Experience

• Minimum four-year college or university degree.
• Minimum 7+ years of Life, Absence & Disability insurance, or related experience.
• Minimum 7+ years of experience and success in the design/management of group disability plans gained in a consulting or brokerage environment.
• Minimum of 7+ years of management experience, preferably in the benefits space.

Licenses

• Life and Health licenses
• Additional industry designations preferred

NOTE: The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.