Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary:

Performs a wide variety of tasks to ensure accurate and timely implementation of complex benefits administration services for new and established clients, with a specialty of delivering employee Self Enroll and Employee Navigator. Configures employee self-service enrollment system while coordinating enrollment data with insurance carriers and vendors. Responsible to meet established standards, timeframes, implementation steps, and tracking protocols.

We offer the flexibility of a hybrid work schedule after sufficient training with the requirement of reporting to the Wallingford, CT office several days a week.

Essential Functions:

• Coordinate assigned aspects of Self Enroll or Employee Navigator, including but not limited to requirements gathering, implementation, data and system updates, testing, client communication and demonstrations, reporting, and fee billing.
• Intake complex information from multiple sources. Analyze the needs and required outcome unique to each client. Anticipate and communicate additional considerations at the onset, reducing need for rework.
• Configure the benefits administration and billing systems based on these requirements, including but not limited to client, core benefit plans, voluntary benefit plans, FSA/HSA/HRA, eligibility classes, broker of record, commissions, billing structure, payroll data, COBRA and administrative rules to ensure accurate administration and reporting.
• Compare employee enrollment data from various sources, build accurate import files, and execute the data import process.
• Communicate with various parties throughout the process, including the client and their insurance broker, PPI sales representative, account manager and case installation team, as well as insurance carriers and vendors in a pleasant, professional manner and with an attitude that promotes company’s goals and core objectives.
• Maintain tracking of all installation processes including anticipated timeframes. Ensure all required steps of process are completed.
• Ability to collaborate with other departments based on need in addition to special projects as required.