Cleaning Operations Manager | Sydney CBD
Location: Sydney CBD, NSW
Employment Type: Full-Time

About the Role
BGIS is seeking an experienced and motivated Cleaning Operations Manager to oversee cleaning services across high-profile client sites in the Sydney CBD. This is a leadership role for a hands-on professional who thrives in fast-paced environments and is committed to service excellence.

You will be responsible for managing cleaning teams, maintaining high service standards, conducting site audits, and ensuring strong client relationships. Your presence on-site will be essential to driving daily operations and continuous improvement.

Key Responsibilities

• Oversee daily cleaning operations across multiple commercial CBD sites
• Lead and mentor on-site teams to ensure performance and quality standards are met
• Act as the primary contact for clients, ensuring responsive and professional service
• Conduct regular inspections, audits, and reporting
• Manage staff rosters, supplies, and service delivery timelines
• Maintain WHS compliance and implement corrective actions where needed

About You

• Australian citizenship is required due to client and site security requirements
• Strong background in cleaning operations, ideally across high-traffic or premium sites
• Proven leadership experience with the ability to manage and motivate teams
• Excellent communication, problem-solving, and organisational skills
• High attention to detail and ability to manage competing priorities
• Reliable, proactive, and comfortable working on-site five days per week
• Valid driver’s licence and full working rights in Australia

Why Join Us

• Be part of a dynamic and supportive team environment
• Competitive salary and comprehensive benefits package (for full-time employees)
• Opportunities for professional development and career growth
• Work-life balance with flexible working hours
• Employee recognition program
• Excellent company benefits (for full-time employees)
• Paid parental and volunteer leave (for full-time employees)
• Donation matching and much more!

About BGIS
BGIS is a global leader in facility management and technical services, managing 50,000+ facilities worldwide and employing a global workforce of over 10,000 team members. We deliver innovative solutions across sectors including Defence, Healthcare, Education, Government, and Utilities.

Apply Now
If you're an experienced operations leader ready to step into a rewarding role in the heart of Sydney, we encourage you to apply.

To learn more about BGIS and explore other opportunities, visit apac.bgis.com.

BGIS is an equal opportunity employer and encourages applications from all backgrounds.