Join our Team

About this opportunity:

The Resource Lead plays a key support role to the Business Manager.

You will be expected to undertake a range of tasks under the direction of the Business Manager, working closely with all members of the LT to support business requirements and to ensure delivery capacity is optimized.

The Resource Lead has two primary purposes – to ensure that Red Bee is optimizing its capacity and outsourcing volumes and to ensure we are working from the latest and accurate schedule instructions from our customers.

Red Bee Australia’s profitability is directly linked to how it manages its resources, this role will ensure that we continue to optimize outsourcing and internal scheduling of work to avoid inefficiency and cost.

The role will import future TV schedules into internal workflow tools and will check work lists to ensure accuracy. They will also check amendments and update systems with new information in advance of TX, checking that resource is assigned to live allocations. The Resource Lead will ensure cover for EoM and revenue recognition activities, including preparing financial reports based on the services provided to customers that month. These reports must be accurate as they are used to invoice our customers.

What you will do:

• Awareness of the contract deliverables for each client, contributing to ensuring that all SLAs are met
• Point of contact for client production teams with responsibility for schedules, production scripts and media
• Ensure client satisfaction through prompt and courteous responses
• Identify ongoing resource requirements
• Actively support the Business Manager
• Capacity report that shows the demand and supply of resources across past, ongoing, and future projects to assess resource utilisation, identify trends, and provide insights into potential financial impacts
• Managing the caption file database and archive
• Dealing with queries around file availability, processing sales and logging details in advance of invoicing
• Querying availability of overseas files if applicable, assessing pricing and administering the ordering and the receipt of appropriate files
• Liaison with other external file suppliers as required (e.g. CBS for 10 programming)
• Cross checking Plan Bee against client schedules ensuring the most accurate information is in the system
• Support EoM and Revenue Recognition activities

The skills you bring:

• Excellent written and verbal communication
• Microsoft Office skills (e.g. Word, Excel)
• Aptitude for working across a variety of different software platforms
• You will be used to working in a rapidly changing environment requiring a flexible and ‘can do’ attitude at all times, even when there is unclear direction
• Excellent working knowledge of Plan Bee and all resource and allocation tools – training to be provided
• Understanding of production processes and operational procedures
• Understanding of the core Red Bee Media tech infrastructure supporting all client services
• Knowledge of production techniques and facilities in media access and the media industry as a whole
• An awareness of Red Bee Media policies on Health and Safety
• Excellent time management, organisational skills, accuracy and meticulous attention to detail