About us

The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.

The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD is an organisation that is focused on reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability.

Purpose of the role

The offices of the QFD Senior Executives provide high level strategic direction and oversight of the respective portfolios of Queensland Fire and Rescue, Rural Fire Service Queensland and Strategy and Corporate Services Division.

You will maintain the smooth operations of the office, ensuring effective communication within the department and with external stakeholders with a focus on proactively identifying and managing issues and delivering key priorities for the Senior Executive.

Key requirements

Highly desirable requirements

• Experience in applying critical and creative thinking, with high-level strategic communications ability and writing in the delivery of ministerial (or equivalent) briefings.
• Proven ability to negotiate, mentor and resolve conflict in a dynamic and complex environment with the ability to model organisational behaviours, values and ethics while working well with a diverse range of people.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

• Provide professional and timely advice on sensitive and complex issues requiring confidentiality.
• Manage the functions of the office, and prepare, contribute to and quality check correspondence, reports and submissions ensuring actions and priorities are addressed and accurate and appropriate replies formulated.
• Lead and monitor significant projects and activities, including appropriate mitigation strategies to ensure timeframes and deliverables are achieved.
• Undertake research and identify issues impacting on the senior executive office and responsibilities, and provide recommendation or solution to support operations, strategies and initiatives, planning and performance reporting.
• Ensure effective corporate governance to meetings and committees, including follow up on actions and outcomes, ensuring matters are discussed and managed appropriately.
• Contribute to the development, implementation and monitoring of the Division’s operational business plans and budget to support key initiatives and coordinate input into whole-of-department strategic objectives.
• Provide high-level, timely and accurate advice on corporate governance and operational issues which support the operations of the office, and delivery of key programs and services.
• Represent senior executives at internal and external meetings and forums to negotiate, consult and/or collaborate on behalf of the department to ensure the achievement of key priorities and outcomes relating to the Division.
• Monitor and review systems and procedures to identify business enhancements and develop and implement strategies to maximise business improvement initiatives to support the senior and executive leadership teams and divisional service delivery.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Team Leader (leading teams)

Vision

• Leads change in complex environments
• Makes insightful decisions

Results

• Develops and mobilises talent
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values of:

• Respect
• Integrity
• Trust
• Courage
• Loyalty