The opportunity
Reporting to the Leader Enforcement and as part of the Enforcement Senior Leadership Team, you will apply your proven contemporary leadership experience and capabilities to lead a team of Employer Regulation Consultants and Investigators.

The position
As the successful candidate you will be responsible for leading investigations of suspected criminal and administrative breaches under the Return to Work Act (SA) 2014, involving workers, employers, and providers. You will ensure a coordinated approach to enforcement of the Act for the Scheme. You will also play a pivotal role in contributing to and protecting the Scheme’s integrity by enabling participants to comply with legislative obligations through application of regulatory options.

Success in the role is achieved through leading and mentoring a dedicated and experienced team, building strong relationships with key stakeholders, and providing leadership and advice that supports business objectives and ensures the success of the Scheme primarily in relation to sections 18, 19, 20, 25, and 26 of the Return to Work Act 2014. Additionally, you will engage in projects and programs, respond to observed trends, Agent referrals, and injured worker concerns.

Key responsibilities include:

• Leading quality triage through timely assessment and prioritisation of matters through collaboration with relevant Regulation stakeholders.
• Maintaining currency of policies, processes, practices and support systems.
• Applying legislation and policy within scope of the role.
• Ensuring investigation timelines are set and maintained and outputs are of high quality and can withstand scrutiny.
• Managing investigations resources, systems and processes and overseeing management of contracts.
• Building effective relationships with key internal and external stakeholders.

This role will be offered as a full-time fixed term position for 3 years.

About you
As the ideal candidate, you will demonstrate a strong work ethic, integrity, resilience, and discipline. You will have proven contemporary leadership experience and have or display the capability to develop a comprehensive understanding and application of the Return to Work Act 2014 in a short period of time. You will possess a high level of ability to build relationships, influence key internal and external stakeholders to achieve strong regulatory outcomes across compliance and enforcement activities, and to work independently will be essential.

You will excel at drafting high-quality correspondence, supported by well-reasoned rationale, and be proficient in collecting and analysing data in preparation of documentation that supports administrative decisions, on regulatory matters. You’ll bring to the role your strong negotiation and influencing abilities and passion for nurturing staff development, fostering a culture of wellbeing, and driving excellence in service delivery.

Special requirements/Conditions

• Some intrastate travel and out of hours work may be required.
• Diploma in Government Investigations, Law Degree or equivalent applied experience (highly regarded).

Further information
Candidates will also be assessed based on their ability to demonstrate personal and professional alignment with ReturnToWorkSA’s organisational values which are critical to our success: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.

Manager Compliance and Investigations - Enforcement - Position Description - February 2025.docx

The total remuneration package for this position will be negotiated with the successful candidate and commensurate with your qualifications, skills, and experience, and will align with our Senior Officer remuneration.

How to apply
Please submit a cover letter demonstrating your key capabilities and experience supported by your current resume addressed to Samantha Jones, Acting Executive Leader Regulation by 5.00pm on Wednesday 02 April 2025 . If you would like to discuss the position further, Samantha can be contacted on (08) 8233 2210.

Please note shortlisting and interviewing for this role will commence immediately so we strongly encourage all candidates to put forward your applications as soon as possible. The role may close early if a preferred candidate is identified.

Inclusion and acceptance
ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity and we promote flexible ways of working, applicants are encouraged to discuss any workplace adjustments that might be needed as well as the flexible working arrangements for this role.

Still not sure?
Research indicates that up to 60% of women and underrepresented groups may hesitate to proceed, even after completing a draft application. We firmly believe that diversity enhances the strength of every team, so even if you don’t tick all the boxes, we still want to hear from you.