Demand Centre Administration

Rheinmetall Defence Australia

Location: Redbank

Job Type: Full time


Your next opportunity

As the Demand Centre Administrator, you will be responsible for assisting with the workflow through RDA systems. You will also work in conjunction with the After Sales Manager and Customer Support Representatives to ensure all work is complete in accordance with the Land 121 and L400 Support Contracts.

As a Demand Centre Administrator, you can anticipate some of your day-to-day tasks to include:

  • Acknowledge customer supply requests and clarify requirements either via email or phone;
  • Organise with pre-approved suppliers for a quote for supplies;
  • Receive and evaluate quotes, in consultation with Procurement;
  • Prepare and submit a quote to the customer for the supply of materials;
  • Enter purchase orders and requisitions into SAP;
  • Work in consultation with Procurement and Finance to ensure efficient and effective processing of the purchase, delivery and payment of materials;
  • Manage the sales order return process;
  • Manage the short shipment process to assit with claiming credits from RMMV for missing items in deliveries;
  • Prepare monthly and manual invoices;
  • Work closely with the TLS Maintenance Systems and Data Controller;
  • Ensure spare parts team are processing warranty sales orders in SAP correctly;
  • Liase with the TLS Repair team when processing warranty invoices;
  • Perform specific manual invoicing when required;
  • Prepare warranty invoicing;
  • Other duties as directed by The after Sales Manager and Demand Centre Administration Manager.

About your new team

This role will report to our Spare Parts Manager and will work alongside four Spare Parts Specialists, and a Materials and Supply Officer. You will be part of a supportive and good-humored team who are based in offices in our Production building. This role will be based full time at our Military Vehicle Centre of Excellence in Redbank.

Find Your Why at Rheinmetall

Our values of Safety, Partnership, Openness, Respect and Trust (SPORT) supports our team members to create a workplace environment where our employees value each other, live up to their promises, communicate openly and work safely every day.

The experience and skillset best suited to this role includes:

  • High attention to detail;
  • Excellent Interpersonal Skills;
  • Ability to Work Autonomously when required;
  • Accuracy in data entry;
  • Demonstrated experience within a complex environment, preferably working with trade and stores staff and coordinating stores or repair parts;
  • Proficiency in the use of Microsoft Word, Excel and databases;
  • Must be eligible to obtain an Australian Defense Security Clearance – Baseline Vetting;
  • Ability to travel interstate and Overseas when required; and
  • Must hold or be eligible to obtain an Australian Government Security Clearance (must hold Australian Citizenship).

What we offer you

  • Work as part of a team with real purpose in what we do
  • Attractive remuneration packages with salary sacrificing and novated leases
  • On-site subsidised café with themed days multiple options
  • Long weekends every second week with a 9 day working fortnight
  • Flexible working practices
  • Generous internal incentive and referral program
  • Genuine career development and progression opportunities
  • Extensive Employee Assistance Program to support overall health and wellbeing
  • We are proud to be recognised as an employer of choice for women by WORK180

Our inclusive culture

Rheinmetall fosters a culture of equality, fairness, diversity and inclusion for all our employees and provides a safe and secure work environment where everyone can feel comfortable and supported to bring their unique self to work every day.

If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here:

To learn more about life at Rheinmetall, please visit:

Next steps

Apply now!

Preferred candidates will be required to complete background checks including pre-employment verifications and national police checks.

Applications close: 12th February 2023

Please note that we will not be accepting any recruitment agency applications for this role.


For further information about this opportunity, please contact RDA Talent Acquisition Team at and quote REF#AU01259.

You’ve got this!