About Us:

We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you'll discover something new, every day. Working in our Operations team, you'll be helping with the maintenance and presentation of one of our unique open spaces in Melbourne's South East. This means a permanent role, with opportunities to grow and learn. At the same time, you'll discover family friendly hours, great employee benefits and a safe working environment.

The opportunity:

Join us in this full-time role with family-friendly hours, conveniently located in one of Melbourne's most beautiful areas. As a General Hand/Memorial Installer - Crematorium, you will oversee and manage the cremation process, ensuring the accuracy of all incoming and outgoing documentation. Your responsibilities will include the removal and installation of memorial plaques, cremated remains, cemetery plaques, and concrete and granite bases. Providing exceptional customer service to both internal and external stakeholders is a key aspect of this role. With opportunities for training and development, and a supportive team environment, you can help us create meaningful experiences. This is a career beyond expectations.

Key Responsibilities:

Verify the accuracy of all documentation before initiating cremation procedures.

Install various types of memorials, including cremated remains, granite, plaques, and bases, ensuring precise placement.

Remove memorials due to cancellations or the end of tenure, leaving the area orderly and neat.

Clean and handle plaques post-ACM (Asbestos Containing Material) removal, adhering to ACM protocols and procedures.

Ensure all equipment remains operational and clean, promptly reporting any malfunctions to management.

Operate company vehicles or machinery as part of the position.

Conduct and follow the cremation process, from receiving coffin/or casket to the collection of the cremated remains.

About You:

You'll be working in a fast-paced, team environment where we are always striving for better. You'll enjoy working with people, and working outdoors. You'll also need:

An Australian drivers licence

The confidence to independently navigate and operate computers, specifically the MS Office package - Word, Outlook and Excel.

Excellent communication, interpersonal and customer service skills.

A comprehensive understanding of WHS and Risk policies and procedures.

To be comfortable working in both indoor and outdoor settings, as needed.

What's on offer?

We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

Access to Leadership and Development Programs to foster professional growth and advancement.

Employee Health, Wellbeing, and Assistance Programs, including complimentary onsite Physio services.

A supportive and people-centric culture within a purpose-driven organization.

Flexible working arrangements.

Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees.

The opportunity to purchase additional annual leave.

Discounts available at our employee café and onsite florists.

SMCT is an equal opportunity employer, a Diversity Council Australia Member and are proudly endorsed by WORK180, in our ongoing commitment to raising workplace standards for all.

We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks.

If you have any access requirements to fully participate in our recruitment process, please contact recruitment@smct.org.au.

For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au.