Join our team at Team Global Express (TGE) as a IT Business Analyst. In this critical role, you will collaborate with diverse stakeholders to ensure that organisational objectives are understood and delivered. You will work across the business to extract, analyse, communicate, and validate requirements to deliver the best IT solutions and outcomes.

This role is key in managing stakeholders, communicating with vendors, and driving change and improvement initiatives. You will lead major initiatives, facilitate workshops, and support project delivery throughout the entire software delivery lifecycle. Your ability to break down large projects into deliverable epics and maintain traceability between requirements and solutions will be crucial.

Key Responsibilities

• Lead Major Initiatives: Collaborate with business and IT stakeholders to ensure business processes and technology solutions align with organisational goals and strategy.
• Facilitate Workshops: Lead and facilitate workshops to evaluate, analyse, and communicate business and technology requirements, processes, and solution designs.
• Project Management: Break down large projects into deliverable epics, evolving from a minimum viable product to a fully developed solution.
• Stakeholder Collaboration: Consult and collaborate with internal business and technical stakeholders to better understand business and functional requirements.
• Support Project Delivery: Support the delivery of projects throughout the entire software delivery lifecycle, including creating user stories and acceptance criteria.
• Relationship Building: Develop and maintain working relationships with key stakeholders, including business, IT, suppliers, and vendors.

Skills and Qualifications

• Professional Experience: Successfully contributed to the delivery of complex large-scale IT projects (6+ years).
• Methodology Knowledge: Experience working in both waterfall and Agile environments, familiar with continuous delivery and the software delivery lifecycle.
• Technical and Functional Expertise: Strong background in business process modelling, use case analysis, and technical understanding to assist in high-level system architecture.
• Communication Skills: Exceptional communication (verbal and written), negotiation, and facilitation skills.
• Documentation Skills: Strong documentation skills, including writing business and functional requirements, user stories, and acceptance criteria.
• Problem-Solving Ability: A proactive problem solver who can think outside the box and has a flexible and adaptable attitude.

About you

We are looking for a proactive, detail-oriented, and adaptable individual. You will demonstrate a strong work ethic, a passion for continuous learning, and strategic thinking abilities. A collaborative mindset and a commitment to delivering high-quality results are essential for success in this role.

Why Team Global Express?

At Team Global Express, we’re more than just a workplace – we’re a community. Here’s what makes us unique:

• Flexible Work Arrangements: Enjoy the benefit of working 4 days in the office and 1 day from home, with the flexibility to work from our various locations across Australia.
• Innovative Environment: Be part of a team that values precision, compliance, and innovation.
• Career Growth: Opportunities for professional development and career progression.
• Supportive Culture: Work in a supportive and collaborative environment where your contributions are valued.
• Impactful Role: Make a significant impact in our organisation and help shape the future of our Innovation function.

#LI-DNI

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.